Automotive Courtesy Technician

Job Description

Job Description

Company Overview
Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. 
SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.
For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations. 
How Are We Different From the Competition?

• Local Ownership
• Quality Service
• Training and Certification
• Multi-Point Courtesy Check and Service Review
• Free Top-Off Service
• Maintenance Records
• Affordable Rates

Job Summary
During the 17-Point Oil Change, the Automotive Service Center Courtesy Technician is responsible for the tasks that the customer can most readily see, such as vacuuming, cleaning the windows, and setting the tire pressure. Performing these duties with care and professionalism will create a positive impression with the customer. During the 17-Point Oil Change, the Courtesy Technician’s duties and  responsibilities include:

• Greet customers and place seat covers in the vehicle
• Drive vehicle into bay, prepare vehicle for service – open hood, roll up windows, unlock doors, remove keys
• Perform Tech Talk service
• Prepare service documents and prepare and affix static stickers
• Perform courtesy cleaning: vacuum interior, wash exterior windows, clean headlamps and wash mirrors
• Visually inspect wiper blades
• Check and adjust tire pressure if necessary
• Reset oil indicator light, if applicable
• Start vehicle and check oil pressure drive vehicle out of bay and present to customer
• Thank customer for their business and invite them to return in 90 days

Other Duties and Responsibilities
In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows and clearing litter. Crew members must attend crew meetings as required, as well as other duties assigned by a supervisor.
Job Qualifications

• Customer service skills
• Basic literacy (ready, writing, math skills)
• Ability and licensed to operate motor vehicles
• Verbal communication skills
• Ability to properly use mechanical hand tools
• Attention to detail
• No previous experience or training required
• Valid state driver’s license required

Working Conditions

• Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte
• Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
• Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits/Perks

• Growth Opportunities 
• Locally Owned and Operated
• Safety You can Trust
• Training and Certification Opportunities 
• Competitive salary
• Excellent work environment
• Tools Provided