ITSM Consultant
Epsilon Solutions Ltd
Job Title
Minimum ten (10) years of relevant experience working with process or service teams.
Bachelor's Degree in a related field
Experience in IT Risk Management
Experience in OCC-related IT risk assessment and remediation would be a big plus
BFS experience
Working with executive leaders
Working with COTS vendors extensively
Ability to work in a matrixed organization
Experience in the configuration and integration of ITSM software and tools.
Experience working within an IT Infrastructure Library (ITIL) framework.
Experience in the development and delivery of IT process/service metrics and reporting.
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