Senior Content Manager

About WPP ProductionWe are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.About WPPWPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.Hybrid working modelWe believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office three days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.What does a Senior Content Manager do at WPP Production? The Content Management organization at WPP Production is responsible for publishing creative assets, experiences, and critical digital content to our client websites and other platforms across the globe. A Senior Content Manager reports to the Senior Manager, Interactive Content Management and manages a team that works closely with both the Content Management organization and external teams to ensure all client interactive deliverables are completed accurately and on time. This includes ownership of the content management and publishing operations in support of our client’s product launches and other digital marketing programs, including setting up and managing page structure and content in a CMS (content management system).Core responsibilities of a Senior Content Manager include managing team resources and performance, day-to-day content management tasks, cross-functional collaboration across the organization, leading projects or initiatives from the content management perspective, and maintaining full knowledge of an ever-changing set of tools and processes.(Note: This is a role focused on top-quality content production and publishing, with strong experience in managing a team and optimizing processes and productivity. It is not a content creation, design, or marketing job.)Key responsibilities:Own day-to-day content management operations and tasks in support of product launches, other marketing initiatives, and regular page maintenanceEnsure the quality of deliverables to clientCollaborate cross-functionally and proactively with internal and external teamsHigh attention to communication standards Work with developer teams to plan page structures and agree upon project approachesLead multiple projects with the support of the teamManage a team of Content Managers and other individual contributors across multiple projects, taking responsibility for meeting deadlines, driving quality and accuracy, estimating project resourcing, and overall performance of the teamActively balance the work of multiple projects, assignments, and launches in a fast-paced, ever-evolving work environmentBuild strong partnerships and increase satisfaction with our client by providing support, intelligent recommendations, and operational efficiencies.Work within the content management org to improve documentation and trainingMaintain complete understanding of the complexities of CMS and other internal toolsTroubleshoot system issues as a part of the first line of defenseContribute to the evolution of internal platforms and processes by providing feedback on toolsets, UI, best practices, and workflow optimizationRequirements:5+ years experience working on web production teams2+ years team and people management experienceExperience with localization and managing content for a global audience, using a CMSDeep knowledge of how content management and other related system processes workExperience working with a git client application (Tower, SourceTree, etc.) a plusKnowledge of HTML, XML, JSON, and enterprise CMSRecord of troubleshooting and diagnosing CMS issues, and communicating those issues to both technical and non-technical personnelDemonstrated success in business process improvement and re-engineeringDemonstrated experience in assessing and optimizing team resources and time commitments, with an eye to increasing productivity and reducing costsProven ability to manage ambiguity effectivelyExperience creating/managing internal tools a plusExcellent communication skills, and a demonstrated ability to work with others in an unpredictable environmentFlexible personality and schedule to deal with rapidly-changing, time-constrained launch schedulesHigh degree of ownership and accountabilityExcellent communication, collaboration, and diplomacy skillsMust be a self starter and have a positive, energetic approachAbility to balance multiple projects or assignmentsHighly detail-oriented, organized, and patient#LI-DO1 #LI-Hybrid The pay rate for this contract position is listed below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.Pay Range:$129,000 - $143,450Why work here: At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment. Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. DataWe rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to WPP Production. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.Please contact View email address on click.appcast.io if you need the job advert or form in another format.