General Manager

General Manager For Upfit Center

Overview of the role:

We are seeking a hands-on General Manager for our upfit center. This role is responsible for the overall leadership, performance, and profitability of the facility, combining operations, sales/business development, and financial management (including full P&L responsibility).

Responsibilities:

Overall Leadership & Performance

· Full responsibility for the performance, growth, and profitability of the upfit center

· Establish and implement operational and sales processes

· Create a high-performance, customer-focused shop culture

· Monitor and drive key business KPIs (sales, margins, efficiency, customer satisfaction)

Operations Management

· Oversee all upfit projects from intake to completion

· Ensure quality control, safety standards, and efficient workflow processes

· Manage scheduling, logistics, suppliers, and external vendors

· Build and scale operational systems as the business grows

Sales & Business Development

· Generate, manage, and close new business (fleet, commercial, and retail customers)

· Develop and maintain strong customer relationships

· Prepare quotes, proposals, and pricing strategies

· Identify and pursue new market opportunities and partnerships

· Build a sustainable sales pipeline and repeat business base

Financial Management (P&L Ownership)

· Full responsibility for upfit center financial performance and profitability

· Manage pricing, margins, and cost control

· Track revenue, expenses, and overall P&L performance

· Approve job costing and ensure profitability targets are met

· Report on financial and operational performance regularly

Requirements

· Experience in automotive, upfitting, fabrication, or related industry preferred

· Strong background in sales and business development

· Proven leadership or general management experience

· Strong financial acumen (P&L, margins, cost control)

· Ability to work independently and build structure from the ground up

· Strong organizational and problem-solving skills

· Valid driver's license

Candidates for this position must be legally entitled to work in the US, hold a valid Passport for entry into Canada, and will be required to show proof as such. Ranger Design does not sponsor work permit applications.

All requests will be treated confidentially.