Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened on May 1, 2025, and we’re currently a growing team of two team members plus myself. While we’re new as an agency, I bring extensive leadership experience from my previous career in education, where I served in leadership roles and developed teams built on structure, accountability, and growth.

I’m a proud father of eight (four sons and four daughters) which makes family a central part of who I am. I’m deeply family-oriented and success-driven, and I bring that same commitment into our agency every day.

I strongly believe in “paying it forward” and leaving everything better than I found it. I’m actively involved in the community and encourage our team to participate in civic and community functions. Service and leadership are not just values—they are expectations.

We place a strong emphasis on personal and professional development. I’ve built systems and structures designed to maximize both organizational performance and individual potential. Our team participates in team-building activities and has access to quarterly incentives that may include travel, games, and special events. We believe in shared wins and shared rewards, offering both team and individual performance incentives along with a Simple IRA.

We’re looking for someone who believes in teamwork, wants to grow, and is committed to building something meaningful alongside a driven, unified team. If you’re ready to be part of a mission-focused agency where collective success matters most, this could be a powerful place to build your future.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Thomas Hill - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.