Associate Computer Operator
Altera Digital Health
Role: Associate Computer Operator - Junior IT Operations Support Location: Fully onsite in Raleigh, North Carolina (Wake County). Schedule: Monday through Friday, 8:00 AM - 5:00 PM. Key Responsibilities & Environment:
- Monitor and support the efficient functioning of computer hardware and systems.
- Assist with shipping, receiving, inventory tracking, and asset management of IT equipment.
- Assign systems and maintain accurate hardware and equipment records.
- Provide basic troubleshooting and escalation support for hardware and system-related issues.
- Maintain recording logs, documentation, and operational records.
- Support security access processes and user setup activities.
- Perform equipment maintenance and coordinate replacements as needed.
- Work in a structured, customer-oriented, and detail-driven environment.
- Operate independently while managing daily operational responsibilities.
- General knowledge of Windows operating systems
- Basic understanding of computer hardware and peripheral equipment
- Familiarity with inventory systems and asset tracking
- Basic troubleshooting and technical support skills
- Retail or customer service-oriented experience
- Housing industry experience is a plus
- Experience handling shipping and receiving processes
- Strong attention to detail
- Customer service mindset
- Ability to work independently
- Organizational and multitasking skills
- Reliability and accountability
Vacancy posted 13 hours ago
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