Mechatronics Field Technician
recruit22 LLC
Job Title
Responsibilities:
- Collaborate with international teams (Germany, Spain, India) across support, development, and after-sales departments to resolve technical matters and share knowledge
- Assist service technicians during installation, commissioning, and maintenance of machines and systems
- Provide technical support to U.S. based customers via phone, email, and virtual platforms
- Accurately document service tickets and maintain records in the CRM system
- Communicate with customers regarding the status and progress of their service tickets
- Diagnose technical issues and determine appropriate solutions
- Analyze and troubleshoot customer machinery to identify and resolve errors
Required Skills:
- Minimum 2 years of experience in a technical field or equivalent, with strong technical aptitude
- Solid understanding of mechanics, electrical systems, or PLC/software
- Strong command of Spanish or German language skills is required
- Self-motivated, detail-oriented, and organized with a structured approach to work
- Proficient in Microsoft 365 and Microsoft Office Suite
- Programming knowledge (e.g., Siemens, PLC) is a plus, but not required
- Open to working in a multicultural environment and ready to take on responsibility
Travel: Less than 15%, with occasional international travel for training
recruit22 LLCVacancy posted 2 days ago
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