Banquet Captain

Description We are hiring a Banquet Captain, Pay Rate: $22.00 per hour - Shift: needs flexibility We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It’s our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness. The Banquet Captain is responsible for the supervision of the Banquet staff. The Banquet Captain coordinates all food and beverage service with the Banquet Manager to ensure excellent guest service. Essential Functions Provide exceptional guest service to all customers. Leads the team with motivation and direction and assures that all standards of quality are in place Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event. Participate in good communication with guests with questions regarding the menu. Deliver food and beverages from staging areas to guests as needed to assist the team Assist other servers during peak periods in delivering food and guest requests. Can train others on serving plated, and reception style meal services (training provided) Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service. Respond promptly and courteously to any requests. Oversee Setup, execution, and clean-up for an event. Performs side work to prepare for upcoming events. Assures all service areas are kept clean and safe at all times Maintain a professional and personable appearance. Perform other duties as assigned. Benefits We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Experience Required Previous Banquet Experience. Required Experience in a Leadership Role. Preferred Hospitality Industry Experience Preferred. Required Be courteous and respectful to guests, clients, co-workers. Required Be punctual, reliable and flexible with scheduling according to business needs. #J-18808-Ljbffr