Software Quality Assurance Analyst

About the job Software Quality Assurance Analyst Software Quality Assurance Analyst needs 5 years of hands-on QA experience, including test planning, test design, scripting, execution, and defect management. Software Quality Assurance Analyst requires: Proven expertise in ALM Quality Center (requirements management, test design, execution tracking, defect lifecycle management, reporting). Strong SQL/PLSQL skills for test data setup, data validation, and backend verification. Solid understanding of QA and project management methodologies, SDLC, and defect lifecycle management aligned with IEEE, ISO, or other similar industry standards. Experience with testing web applications, APIs, and Windows-based systems across multiple platforms and environments. Excellent analytical, documentation, and communication skills, with high attention to detail and process consistency Familiarity with utility industry systems, including Customer Information Systems (CIS), billing, meter data management, collections, or field service operations. Experience with LoadRunner, UFT, or other test automation tools (script creation, execution, and result analysis). Experience validating BI/analytics reports using Tableau or Power BI. Professional certifications such as ISTQB, CSTE, or equivalent QA credentials. Software Quality Assurance Analyst duties: Analyze and interpret business and functional requirements; maintain end-to-end requirements traceability in ALM Quality Center. Design, execute, and maintain detailed manual test scripts covering functional, integration, and regression scenarios to validate technical functionality and end-to-end business processes across on-prem and cloud environments. Ensure all test cases are traceable to business and system requirements and follow established documentation standards. Create and execute automated tests, where appropriate, leveraging tools such as UFT, LoadRunner, or similar frameworks to improve test efficiency, reusability, and repeatability. Global Channel Management