Senior Director, Customer Care & Experience
Frontier Airlines
Frontier Airlines is seeking a Sr. Director, Customer Care in Denver, Colorado to enhance customer experience by strategically managing contact center operations. The ideal candidate will provide direction and leadership for teams, ensuring operational efficiency and high customer satisfaction. Alongside managing a talented team, you will oversee customer complaint processes, develop data-led insights for continual improvement, and drive changes to improve overall customer satisfaction. A minimum of 10 years' experience in call center management is required. #J-18808-Ljbffr
Vacancy posted 18 hours ago
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