Senior Process Engineer

Senior Process Engineer

This is a remote position. WHO ARE WE LOOKING FOR? As a Senior Process Engineer, you will partner with business and technology teams to evaluate current operations, identify improvement opportunities, and design future-state processes that improve efficiency, quality, and customer experience. You'll lead process improvement efforts from assessment through implementation, establishing baselines, facilitating workshops, and ensuring results are tracked and sustained.

WHAT YOU'LL DO: Reporting to our Delivery Operations Manager, as a Full-Time Specialist on our team, you will lead initiatives that analyze, redesign, and optimize business processes to improve efficiency, quality, and overall performance. You'll collaborate closely with business and technology teams to evaluate how work is performed today, identify improvement opportunities, and design future-state models that drive measurable results. Drawing on Lean and Six Sigma principles, you'll quantify current performance, isolate root causes of inefficiency, and develop practical solutions that balance operational needs with strategic goals. You'll create detailed process documentation, establish baseline metrics, and define key performance indicators to measure progress.

QUALIFICATIONS: 6+ years of experience in process improvement, business process re-engineering, or operations consulting. Proven background applying Lean, Six Sigma, and continuous improvement methodologies. Experience in financial services or other regulated industries, with familiarity in process optimization for areas such as lending, account servicing, or compliance. Strong facilitation and communication skills, with the ability to influence diverse stakeholders. Lean Six Sigma Green Belt or Black Belt certification preferred. Bachelor's degree in business administration, industrial engineering, or a related discipline.

RESPONSIBILITIES: Lead discovery and process mapping sessions to understand current workflows and dependencies. Capture and analyze process data to identify bottlenecks, inefficiencies, and improvement opportunities. Develop and validate future-state process designs and implementation roadmaps. Establish performance baselines and define key metrics to monitor progress and sustain improvements. Partner with automation and technology teams to align process improvements with digital solutions. Create and deliver documentation, training, and communication materials to support adoption.

WHAT WE OFFER: Celebrated by Inc. 5000 for our rapid growth and award-winning workplace, Main Digital invites you to be a part of our collaborative and forward-thinking team. As a Certified Women-Owned Small Business, we champion diversity in tech. Our diverse teams combine management consulting expertise, innovative digital design, and advanced product engineering. Driven by our six core values, we lead in intelligent automation, platform technologies, and Agile methodologies to create unparalleled digital experiences. Join us as we empower people to create new possibilities through process and technology, reimagining the ways of work and enhancing experiences with digital transformation. Ready to innovate? Explore a career offering competitive compensation, comprehensive benefits, and extensive development opportunities. Apply today and shape the future with us! Main Digital is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), reproductive health decisions, marital status, personal appearance, matriculation, political affiliation, credit information, employment status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, status as a victim or family member of a victim of domestic violence, a sexual offense, or stalking, homeless status, or any other status protected by federal, state, or local laws.