Patient Access Financial Counselor

Oncology Patient Access Coordinator

Works with scheduled, pre-registered patients prior to service for outpatient oncology physicians clinic and infusion.

Coordinates with interdepartmental personnel.

Performs financial clearance function for every patient on assigned worklist within the department approved timeline and using workflow tools as designed.

Effectively works to resolve any identified or outstanding issues for the patients they have financially cleared at any time during the revenue cycle.

Works on any special projects or initiatives related to the workflow of patient access with a mind open to change and with a full awareness of the focus on patient and provider satisfaction.

Qualifications

Education:

• High School Diploma or equivalent.
• Associates or Bachelor's Degree preferred.

Experience:

• 3 year's experience in healthcare-related industry or hospital Patient Accounting or Patient Access department, with an emphasis on customer service, point-of-service-collection, credit and collections, insurance verification or billing is preferred.
• Experience with public and multiple customers (internal and external), working under stress, meeting deadlines and performing daily assignments with consistent accuracy are standard requirements.

Compensation/Benefits

• $17.39-$28.40/hr depending on previous work experience.
• Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.

Work Shift: Day

Position Type: Regular Full Time