Spare Parts Coordinator

Spare Parts Sale Coordinator

Responsible for managing the profitability and growth of spare parts sales for PLB, BHS and Auxiliary equipment. The Spare Parts Sale Coordinator is responsible for coordinating spare-parts sales, inventory availability, customer requests, quotations, orders, purchasing, and fulfillment, while supporting the Spare Parts Manager's revenue and profitability objectives and achieving customer and internal department goals.

Core tasks include:

• Visit customers' locations to develop and maintain relationships. This involves responding to airport, airline, maintenance, and internal customer requests, providing quotes, availability, lead times, and shipment status.
• Maintain contact with the Airport Industry, Customers and other Airlines staff for the use of new leads.
• Work with all departments to increase sales and customer satisfaction while maintaining focus on increasing spare parts sales.
• Develops and manages department goals and strategies and annual department budget.
• Enter sales orders, provide parts quotes, enter RMAs, maintain parts sale new orders and updating purchase requisitions, updating customer records, and shipment tracking.
• Follow through SO's daily shipments.
• Replacement ordering with min order Qty and consumption of spare parts.
• Coordination with the TKAS Office-Factory Managers and Supervisors.
• Performs related duties as assigned or as situation dictates.
• Ensure that spare parts obsolescence is minimum and as per budgeted provisions.
• Customer follow-up and sales-development activities.

Other duties may include:

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Occupational Safety, Health & Environmental Responsibilities:

Employees are responsible for working in accordance with the training, work procedures, and instructions to ensure satisfactory Safety Health & Environmental performance. Exercise personal responsibility in taking reasonable care of the safety and health of themselves and others who may be affected by their activities. Responsible for reporting accidents, unsafe acts and defective equipment to their supervisor. Cooperate with management and supervisors by actively participating in Safety Health & Environmental improvement activities.

Qualifications of Position Holder:

Language Skills:

• Knowledge of PBB/PLB, BHS, PCA, GPU, and other airport equipment spare parts is preferred.
• Highly proficient in spoken and written English.
• Required Knowledge, Skills and Abilities:
• Knowledge of Microsoft Office products, including Excel and Word.
• Knowledge of sales processes is required.
• Skilled in time-management and able to work independently.
• Skilled in customer relations.
• Skilled in both written and oral communication with all levels of an organization both internally and externally.
• Ability to multi-task, plan and prioritize work, and attention to detail.
• Ability to apply sound judgment and reasoning.

Expected (Educational) Qualifications:

• Incumbent must possess excellent management skills and strong communication, leadership and customer service and sale experience.
• 3 to 5 years' experience in Airport /PBB/BHS experience preferred.
• College degree or equivalent level of management experience is recommended.
• A strong orientation to detail, organization and ability to delegate is necessary.

Work Environment:

• Office environment