Special Police Officer (Variable Shifts)

Job Description - Special Police Officer (Variable Shifts) (260000Y3) Special Police Officers (SPOs) will provide protective services for the patients, families, staff, and property of Children’s National Health System (CNHS). As directed, CNHS SPOs respond to emergency situations while enforcing the established hospital policies and in accordance with the laws of the District of Columbia. Department personnel must maintain a tactful and courteous demeanor while exercising duties. They will perform access control using state-of-the-art technology to ensure the safety of patients, conduct security patrols across the entire campus to proactively identify risks, and frequently work with medical professionals in advancement of patient safety. Qualifications Minimum Education High School Diploma or GED (Required) Minimum Work Experience 2 years work experience as a Special Police Officer (Preferred) Required Skills/Knowledge Valid US Driver’s license required. Effective oral and written communication skills. Ability to sit and stand for prolonged periods. Ability to climb stairs in response to emergency situations. Ability to wear department‑issued body armor. Ability to work outdoors if necessary. Ability to handle volatile situations under stressful conditions. Familiarity with Microsoft Office. Excellent customer service skills. Knowledge of the criminal code in Washington, DC. Experience working as an emergency responder (law enforcement, fire/rescue, military). Knowledge of HIPAA rules and restrictions. Required Licenses and Certifications Special Police Officer commission from the Washington DC Metropolitan Police Department. Cardiopulmonary Resuscitation (CPR) (Required). Functional Accountabilities Safety Perform productive security patrols of the hospital, garage and perimeter; recognize conditions which may compromise the security and/or safety of the organization and take immediate action to mitigate; proactively submit work orders to correct safety/security violations discovered during patrols. Immediately notify supervisors of security/safety-related problems or issues. Take proactive measures to mitigate thefts, disturbances, and other criminal incidents. Check to ensure that visitors and staff members are wearing proper identification badges/passes; ensure that visitors are properly identified and proactively address non‑compliance observed during patrols; adhere to departmental and hospital policies, procedures and directives as it relates to the management and processing of visitors to the hospital. Adhere to post orders for all fixed and patrol positions. Speak up when team members appear to exhibit unsafe behavior or performance. Continuously validate and verify information needed for decision making or documentation. Stop in the face of uncertainty and take time to resolve the situation. Demonstrate accurate, clear and timely verbal and written communication. Actively promote safety for patients, families, visitors and co‑workers. Attend carefully to important details – practicing Stop, Think, Act and Review to self‑check behavior and performance. Emergency Response Ensure a timely and appropriate response for emergency situations. Ensure that applicable policies, procedures and directives are followed according to the specifics of the emergency situation. Be able to effectively de‑escalate disruptive behavior. Remain in control of emotions and avoid personally taking out behavior exhibited by others. Organizational Accountabilities Organizational Commitment/Identification Partner in the mission and uphold the core principles of the organization. Committed to diversity and recognizes value of cultural and ethnic differences. Demonstrate personal and professional integrity. Maintain confidentiality at all times. Customer Service Anticipate and respond to customer needs; follow up until needs are met. Teamwork/Communication Demonstrate collaborative and respectful behavior. Partner with all team members to achieve goals. Receptive to others’ ideas and opinions. Performance Improvement/Problem‑solving Contribute to a positive work environment. Demonstrate flexibility and willingness to change. Identify opportunities to improve clinical and administrative processes. Make appropriate decisions using sound judgment. Cost Management/Financial Responsibility Use resources efficiently. Search for less costly ways of doing things. Primary Location District of Columbia – Washington Work Locations Research & Innovation Campus 7144 13th Place NW, Washington, 20012 Job Facilities / Security Organization Operations Position Status: R (Regular) – FT – Full‑Time Shift: Variable Work Schedule: TBD Job Posting: Apr 24, 2026, 3:57:39 PM Full‑Time Salary Range: 37,336 – 62,046.4 Children’s National Hospital is an equal‑opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here and the pay transparency policy is available here. Please note that it is the policy of Children’s National Hospital to ensure a “drug‑free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children’s National and its affiliates maintain the right, in accordance with our policy, to enforce a drug‑free workplace, including prohibiting recreational or prescribed marijuana. #J-18808-Ljbffr Children's National Medical Center