Floating Leasing Consultant

Leasing Consultant

BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the "Best Workplace for Women," "Best Workplace for Millennials," and "Best Workplaces for Diversity." Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.

BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we've come and are ready to tackle what's next. Come join us!

Position Summary: Reporting to the Community Manager, Leasing Manager or Assistant Manager, the Leasing Consultant position is responsible for generating leads, selling and renewing apartment leases in accordance with Company and Fair Housing guidelines. Responsible for assuring the Company’s standards are achieved and excellent customer service is delivered. Exhibits strong commitment to the service needs of the internal and external customer.

Essential Job Functions:

• Daily communication and collaboration with staff, Community Manager and others as needed including any service maintenance requests.
• May be asked to assist at other communities as needed.
• Ability to travel via automobile and airplane for training; may be asked to travel for company business.
• Attends, participates and maintains compliance with all BH required and/or assigned training programs.
• Responsible for ensuring the marketing, motivation, administrative, and financial operation of the property under the direction of the Community Manager.
• Maintains a strong understanding of the community, specials and floor plans.
• Maintains a comprehensive working knowledge of all aspects of leasing units and leasing documents in accordance with Company and Fair Housing guidelines.
• Prepares all new leases and lease renewals, processes lease application paperwork for the approval of the Community Manager.
• Understands and qualifies all prospective residents via Rent Cafe and maintains all resident leasing files (electronic and paper).
• Identifies potential residents utilizing market and demographic data as well as industry knowledge.
• Inspects all target and/or show units in advance and in preparation of greeting and touring new prospects.
• Inspects all pre-leased apartments prior to residents scheduled move in date: coordinates all changes regarding resident move-outs.
• Generates new business contacts, marketing ideas and competitive shops to increase occupancy.
• Completes outreach marketing duties as assigned by Regional Marketing Specialist.
• Maintains an understanding of all market survey data and utilizes information to generate traffic of potential residents.
• Assists in marketing promotions and development and placement of ads, flyers and promotional materials.
• Maintains an overall team ratio of 40% or higher closing ratio and 80% or higher on all shopping reports.
• Oversees the shopping of competitive properties to stay abreast of industry trends.
• Maintains responsibility for online marketing duties including, but not limited to: daily postings to Craigslist and internet listing services.
• Oversees all pricing and confirms that the pricing is correctly updated on the BH company website.
• Understands, utilizes and promotes all third party online leasing programs in an appropriate manner.
• Ensures all prospect information and alert notifications are accurately entered into Popcard and addressed in a timely manner.
• Other duties as assigned.

Minimum Qualifications/Skills:

• High School or GED (General Education Diploma) preferred
• Previous leasing experience preferred
• Strong sales and closing skills required
• Excellent organizational and customer service skills
• Ability to achieve closing ratios and shopping report scores in accordance with company guidelines
• Yardi Voyager experience preferred
• YieldStar or other Revenue Management Program experience preferred
• MS Office Word/Excel experience preferred
• A valid drivers license may be required
• Professional appearance and demeanor
• A positive, motivating and team-oriented attitude
• Strong communication skills
• Ability to thrive in a fast-paced environment
• A desire to succeed in a very competitive environment
• Ability to work with a diverse group of people and customers

Work Schedule: 8am-5pm, Monday-Friday, or as needed to meet business needs.

Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job generally operates in a professional office environment but may also occasionally operate in an outdoor environment. While performing the duties of this job, employees must be able to remain in a stationary position for extended periods, occasionally moves throughout the office, constantly operates a computer and other office equipment, frequent and repetitive motion, including movements of the wrists, hands and/or fingers, communicate regularly and effectively with others, both written and verbally, and may occasionally lift up to 30 pounds. This position requires close visual acuity to perform an activity such as preparing data, viewing a computer terminal, and extensive reading. The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required.

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.