Case Manager & Peer Advocate

Case manager vibes. "Whatever it takes" energy.

That's what you bring as our new Case Manager and Peer Advocate on our Full Service Partnerships team!

SALARY AND BENEFITS: $26.25 hourly, non-exempt

• Flexible hybrid remote!
• Amanecer professional development stipend!
• Generous Paid Holiday plus 1 floating personal holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• 401(k) Retirement Plan
• Pet Care, Life Mart Purchase Discounts
• Tuition Reimbursement for qualifying degrees
• Mileage Reimbursement for qualifying roles
• Identity Theft Protection& Voluntary Benefits

HYBRID REMOTE and ACTIVE!
You will work from home, in the office and in the community doing both telehealth and in-person appointments, traveling out to meet with clients and community partners as needed. Part of Full Service Partnerships is "doing whatever it takes," so this role does require in-person crisis response as appropriate and being available during standard clinic operating hours as scheduled.

ABOUT AMANECER at CHICANOS POR LA CAUSA
We empower low-income kids, adults, and domestic abuse survivors to overcome barriers and significant life challenges through community-responsive, comprehensive mental health, psychiatric, and case management services. In Spanish, Amanecer roughly translates to "New Beginning." We use that phrase to describe the meaningful differences our clients see in their lives after treatment. Since 1975, we have provided hundreds of thousands of New Beginnings.

ABOUT FULL SERVICE PARTNERSHIPS
Full Services Partnerships (FSP) is designed for those who have been diagnosed with a severe mental illness and would benefit from an intensive service program. The foundation of Full-Service Partnerships is doing "whatever it takes" to help individuals on their path to recovery and wellness. Full Service Partnerships embrace client-driven services and support each client choosing services based on individual needs. FSP focuses on a team approach, creating a partnership between staff and clients.

WHAT MAKES YOU A GREAT CASE MANAGER & PEER ADVOCATE?

• You drive housing stability, helping clients secure and maintain safe housing by navigating applications, connecting them to benefits, and collaborating with housing teams to remove barriers.
  You commit to trauma-informed care, building trust through empathy, and a strengths-based, non-judgmental approach, guiding clients to set meaningful goals and facilitating peer and family support groups.
  You connect clients to critical resources, linking individuals to medical, educational, vocational, and community services, ensuring coordinated, wraparound support tailored to each client's needs.
  You manage care with precision and responsiveness, maintaining consistent client contact, applying best practice in crisis situations, and handling documentation and compliance while providing dependable support when it matters most.

HOW WILL YOU MAKE AN IMPACT?
As the Case Manager and Peer Advocate, you will provide comprehensive and intensive case management services to children and adults with severe and persistent mental illness who may have a history of homelessness and/or history of hospitalizations. Case management services include linkage to community resources such as housing, medical, educational, and vocational services. In addition, you will provide rehabilitation services that focus on improving daily functioning through an integrated recovery approach that improves daily living skills and supports consumers in meeting their goals.

PRIMARY DUTIES AND ESSENTIAL FUNCTIONS

• Provide targeted case management and mental health rehabilitation services to clients, including linking them to appropriate community resources, as well as assisting with money management, skills training, and independent living skills to improve their functioning.
• Assist clients who may be experiencing homelessness in obtaining resources for housing within the community. Assist in obtaining benefits to pay for housing where possible. Assist clients in completing necessary housing applications where appropriate and work collaboratively with Housing Specialist and administrative team on updates to housing placements to ensure timely notification of changes/updates to housing status.
• Work as a collaborative team member with inter and intra-agency staff to assist in stabilizing clients.
• Maintain at least weekly face-to-face contact with assigned clients.
• Ensure clients are involved in establishing goals in the areas of living arrangements, social relationships, constructive use of leisure time, productive activity, medical care, and other areas impacting their functional impairments.
• Responsible for documentation including Log Sheets, DMH paperwork, Progress Notes, and Designated Outcome Measures as well as creating Behavior Charts and schedules for client/family as needed.
• Meet required service delivery expectations.
• Meet required agency note submission deadline.
• Comply with HIPPA requirements for privacy and access of records.
• Provide written translation services.
• Demonstrate cultural sensitivity to each client/family and individual needs and customs as appropriate.
• Actively participate and attend in-service presentations, mandatory meetings, and trainings as scheduled.
• Provide self-help groups and peer-to-peer/family-to-family/parent-to-parent groups.
• Provide advocacy within the community on behalf of clients/families from an underserved population.
• Support client transportation to linkage services and other pre-approved outings, as needed.
• Provide on-call crisis support 24 hours / 5 days a week by phone and/or in-person if indicated.
• Participate in the on-call weekend rotation to provide crisis support, which may include holidays.
• Other duties as assigned by supervisor to meet programmatic, departmental and agency needs.

MINIMUM QUALIFICATIONS AND COMPETENCIES
Education /Background:

• BS/BA degree highly preferred. Equivalent combinations of education and experience may be considered to meet qualifications for this position.
• 2 years' experience in case management preferred.
• Lived mental health experience preferred.
• CA Driver License required and clean driving record for insurance to assist with client transport or other linkage outings as needed.
• Bilingual Spanish speaking required.

Other Requirements:

• Knowledge of community health care and community services.
• Knowledge of case management methods, procedures, and documentation.
• Experience working with multiethnic/racial clients and communities.
• Ability to adhere to agency and clinic policy and procedures.
• Ability to maintain confidentiality of records and information.
• Ability to work well as part of the case manager team.
• Ability to communicate effectively, both orally and in writing.
• Ability to prepare effective written materials including correspondence and reports.
• Ability to be flexible and multitask, handling several tasks simultaneously.
• Ability to stay focused on duties and projects and get them completed on deadline as assigned.
• Proficiency at computer required.

Ready to empower someone's New Beginning? Apply now!

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer.

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting

California Residents : Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.