Quality Assurance Manager Sierra Vista, AZ

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their roles. The following position is available to Veterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers . If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post. Job Description
The Quality Assurance Manager is responsible for leading and managing the Quality Assurance (QA) and Quality Control (QC) program supporting Unmanned Aircraft Systems (UAS) Instruction and Mission Support (IMS) Maintenance Services. This position provides senior-level quality leadership to ensure maintenance operations processes documentation inspections and contract deliverables comply with applicable contractual regulatory technical and company requirements.

The Quality Assurance Manager serves as a key liaison between the contractor and Government Quality Assurance personnel supporting effective communication contract performance quality oversight and resolution of quality-related matters.

The successful candidate will develop implement maintain and continuously improve quality policies procedures processes and controls in alignment with Pinnacle Solutions policies and procedures and applicable aviation quality requirements.

Responsibilities

Lead and manage the Quality Assurance and Quality Control program for UAS Maintenance Services.

Develop implement maintain and continuously improve quality policies procedures processes and inspection programs.
Serve as the primary QA liaison with Government Quality Assurance Representatives and other government stakeholders regarding quality maintenance inspections and contract performance.
Monitor maintenance operations to ensure compliance with applicable technical manuals contractual requirements regulatory guidance and established maintenance procedures.
Plan conduct document and track internal quality audits inspections surveillance activities and process reviews.
Identify quality trends deficiencies and opportunities for improvement and develop effective corrective and preventive actions.

Conduct or facilitate root cause analysis and develop corrective action plans to prevent recurrence.
Monitor corrective actions through closure and verify the effectiveness of implemented solutions.
Maintain accurate and current QA/QC records inspection documentation reports and quality metrics.
Support government audits inspections assessments and Aviation Program Team activities.
Prepare and present quality status performance metrics trends corrective actions and program health information to company leadership and government customers.
Ensure quality documentation and records are maintained in accordance with established document-control requirements.
Support the development review and implementation of Quality Management System documentation.
Provide leadership mentoring and direction to QA/QC personnel.
Promote a culture of accountability continuous improvement safety and quality throughout the maintenance organization.
Coordinate with Maintenance Logistics Operations Training and Program Management personnel to resolve quality issues and improve overall program performance.

Support contract requirements CDRLs quality reports and other customer deliverables as assigned.
Maintain effective working relationships with internal leadership government representatives customers subcontractors and maintenance personnel.
Perform other duties as assigned in support of the UAS IMS Maintenance Services program.

Required Experience:

Manager