Director of FP&A, GTM Business Partner

Director of FP&A, GTM Business Partner Transforming the Future of Enterprise Planning At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster. This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains. As the strategic "Mini-CFO" for our entire revenue engine, you will lead a three (3) person FP&A team to own the financial strategy for both the Go-To-Market (GTM) and Services organizations. You will be the bridge between Sales, Marketing, Customer Success, and Professional Services. What you’ll do for us Integrated GTM & Retention Modeling Lead the financial architecture for the end-to-end customer journey. This includes business unit planning through the sales cycle for the CRO, alongside book-of-business and staffing models of delivery and support for the Service leaders. You will ensure that as Sales scales, the Support and Services infrastructure is modeled to scale in tandem to protect the customer experience. Services & Support Margin Management Act as a financial lead for the Professional Services and Support teams. You will develop models to ensure that while Support provides world-class service, the Gross Margin remains healthy and aligned with the company’s long-term profitability targets. Unit Economic and Efficiency Focus (LTV, CAC, & NRR) Own the company’s most critical SaaS metrics. You will partner with Marketing to optimize CAC Payback and with Customer Success to drive Net Retention Rate (NRR). You are responsible for identifying where "leaks" in the bucket (Churn) are offsetting new bookings and providing data-driven strategies to improve Gross Retention (GRR). Strategic Planning & Budgetary Control Develop growth and execution strategies in support of the long-range plan through market research, analysis and recommendations to leadership. Create a connected AOP tying long-term goals within the annual budget and rolling forecasts, ensuring that variances are understood and attributable to underlying planning assumptions. Performance Architecture & KPI Ownership In collaboration with RevOps and ServiceOps, design metrics and incentive plans that align with corporate goals. Create unified reporting that highlights the health of the "Full Funnel"—from lead generation and initial booking to implementation, support health, and renewal. Executive Reporting & Board Preparation Translate complex GTM data into concise, "board-ready" narratives. Prepare the performance commentary for the Board of Directors, explaining the “why” behind the numbers—bridging the gap between raw sales activity and the final P&L outcomes. Experience 10-15 years of progressive experience in FP&A, Corporate Finance, or Strategic Operations, with a significant focus on Enterprise SaaS and go-to-market. 5+ years leading and developing a high-performing team, fostering a culture of excellence and business acumen. Education Bachelor’s degree in Finance, Economics, or a related field. MBA from a top-tier business school is strongly preferred. SaaS Subject Matter Expertise Deep knowledge of Gross Margin mechanics (Cost of Goods Sold/COGS for Support/DevOps) and Revenue Recognition for both software and professional services. Demonstrated history of implementing AI solutions to help drive business performance (growth, retention, efficiency) and scale team operations. Soft Skills The "mini-CFO" presence—the ability to say "no" to a CRO while maintaining a collaborative, problem-solving relationship. Strong "Systems Thinking" and structural diagnostic skills, with the ability to look objectively at an organization’s design and identify areas for optimization. Mastery of Excel and PowerPoint (or Google Workspace equivalent) to build dynamic models and board-ready collateral; familiarity with BI tools or SQL is a plus. Compensation & Benefits This position at o9 Solutions has an annual salary range of $161,304-$221,792. Additionally, you may be eligible to participate in our medical, retirement, and other company-sponsored benefits. o9 is an equal‑opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. #J-18808-Ljbffr o9 Solutions, Inc.