Enterprise Business Development Representative

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

As part of our Enterprise Sales Team, you’ll play a pivotal role in expanding our global footprint. The Enterprise team brings our world-class review and consumer experience solutions to top-tier brands and retailers. In this role, you will act as the strategic engine for our pipeline, working in close collaboration with our Senior Enterprise Sales Leaders to map major accounts, identify new verticals, and hunt for new business opportunities.

The EBDR is a high-visibility role for ambitious professionals looking to master enterprise sales, with opportunities to advance into a closing Account Executive position.

What you'll be doing:

• Identify, target, and map complex enterprise-level accounts, as well as strategically rework cold or existing accounts within your book of business finding multiple entry points into a given division or company.
• Research prospective companies and leverage business insights to identify key C-level and VP-level decision-makers, generating qualified interest and building executive-level rapport.
• Partner closely with Senior Enterprise Account Executives to co-develop and execute multi-channel outreach campaigns (phone, bespoke email, social) while sharing key market insights.
• Maintain an organized outbound pipeline, log activity meticulously, and enforce strong data hygiene using Salesforce.com.
• Consistently meet and exceed performance metrics—specifically Sales Qualified Opportunities, Pipeline Generated, and ultimate revenue from deals closed off your booked meetings.
• Identify and map whitespace accounts to uncover untapped revenue opportunities and expand coverage across target markets Maintain accuracy and cleanliness in CRM and multi-thread new opportunities in support of the Account Executive teams.

Who you are:

• 1+ years in outbound sales (preferably B2B SaaS/Tech) with a proven history of hitting or exceeding pipeline targets.
• Skilled at mapping accounts and navigating complex corporate structures to reach key decision-makers.
• Proficient in preferably Salesforce or other CRM system with a strong commitment to clean data and pipeline logging.
• Experience using platforms like LinkedIn Sales Navigator, ZoomInfo, or TAMI to research stakeholders.
• Ability to execute multi-channel prospecting campaigns across phone, email, and social media.
• Comfortable handling high-stakes rejection, building a target account book from scratch, and confidently navigating executive-level pushback.
• Possesses strong business acumen to understand complex e-commerce and digital ecosystems, identifying where Trustpilot can drive true business value for enterprise brands.
• A proactive team player who partners seamlessly with Senior Enterprise Account Executives, Marketing, and Revenue Operations to execute joint pipeline strategies.
• Open to adopting modern sales tools, AI-driven workflows, and evolving methodologies to continuously improve prospecting efficiency.
• Self-disciplined, creative, and a clear, articulate communicator with an entrepreneurial owner mindset.

What's in it for you?

• A competitive base salary of $60,000-$70,000 gross per year, plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission or other benefits.
• Ability to work with the top account executives at Trustpilot and learn from them.
• 20 vacation days + 2 personal days +10 paid holidays per year.
• 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist.
• Full health insurance.
• 401k matching your contributions dollar-for-dollar up to 4% of your base salary.
• Discounted club membership at Life Time Fitness.
• 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health.
• A friendly, open office complete with a rooftop deck with wifi and snacks and drinks.
• Free breakfast and lunch on Wednesdays and Thursdays and extra treats and events during the month — think ice cream carts, coffee bars and massages, to name a few.

Additional information

We are passionate about what we do. Our Commercial organization is diverse, collaborative and it is a fun place to work. Our culture is fast-paced, and our employees grow as we do. You will have plenty of personal development and coaching opportunities. We are a global organization with head office in Denmark, Copenhagen.

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About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.