Lead Commercial Roofing Repair Technician

We are seeking an experienced and dependable Lead Commercial Roofing Repair Technician to oversee and perform high-quality repairs across a variety of commercial roofing systems. This leadership role requires strong technical expertise in low slope commercial roofing systems such as Duro-Last, EPDM, torch down, metal, BUR and TPO, along with the ability to take ownership of a jobsite, manage service calls, and ensure work is completed safely and efficiently.

At our company, our work is guided by five core values: Support Your Team, Do What's Best for the Customer, Say/Do 100%, Always Improving, and Go Home Safe. We are looking for a leader who models these values on every job and helps develop others to do the same. A true team player who is willing to step up when our customers and teams needs them.

Key Responsibilities:

• Lead and support roofing technicians on service and repair jobs
• Perform inspections, maintenance, and complex repairs on commercial roofing systems
• Diagnose leaks, structural issues, and system failures, and implement effective solutions
• Work with Duro-Last, EPDM, Torch Down (modified bitumen), TPO, and metal roofing systems
• Ensure all work is completed to the highest quality standards and reflects 100% effort
• Communicate directly with customers, providing clear recommendations that are in their best interest
• Plan and coordinate daily job activities, materials, and manpower
• Train and mentor team members, fostering a supportive and accountable team environment
• Enforce safety protocols and lead by example to ensure everyone goes home safe
• Accurately document work performed, including photos, reports, and service notes (utilizing the technology of our service management program)
• Continuously look for ways to improve processes, efficiency, and team performance
• Flexibility to work weekends when needed to make sure our customers are supported when they need us
• Flexibility to fill in on an installation crew when needed

Qualifications:

• 5+ years of commercial roofing repair experience
• Strong hands-on experience with Duro-Last, EPDM, Torch Down, metal, and TPO systems
• Proven leadership or crew lead experience in roofing or a related trade
• Excellent problem-solving and decision-making skills
• Strong communication and customer service abilities
• Customer service (professionally communicate with customers)
• Ability to learn/use technology
• Strong interpersonal skills that help you to collaborate in a team environment
• Comfortable working at heights and in various weather conditions
• Valid driver's license with a clean driving record

Preferred Skills:

• OSHA certification (or willingness to obtain)
• Experience managing service crews or multiple job sites
• Knowledge of roofing installation and preventative maintenance programs
• Takes initiative to see a problem and solve it

Compensation & Benefits:

• Competitive pay - based on experience, may need to complete a skills test
• Health benefits
• Paid time off and holidays
• Company vehicle
• Life insurance, short term disability, long term disability
• 401(k) with employer match