Epic Application Analyst Patient Access

Support innovation. Strengthen data integrity. Advance healthcare operations.

At University Health, we are committed to delivering exceptional patient care while advancing the systems that support it. As a leading academic health system and one of the region’s most trusted healthcare providers, we are expanding our technology and revenue cycle capabilities to support our growing network—including new community hospitals across San Antonio.

We are seeking a driven and detail-oriented Epic Application Analyst (HIM) to support critical Health Information Management workflows within our Epic platform. This is an excellent opportunity for an emerging analyst to build expertise in healthcare IT while contributing to meaningful system improvements that directly impact patient care, compliance, and operational efficiency.

POSITION SUMMARY

The Epic Application Analyst supports the design, build, testing, validation, maintenance, and ongoing optimization of Revenue Cycle applications. Working under the guidance of senior analysts and team leaders, this role assists with system configuration, troubleshooting, and end user support to ensure effective and compliant use of the Epic platform in alignment with departmental and University Health policies.

The analyst collaborates with interdisciplinary teams and gains exposure to clinical, financial, and operational workflows. This role contributes to system enhancements, workflow efficiency, and user experience improvements. Success in this position requires a self motivated individual with strong communication and interpersonal skills and the ability to thrive in a team oriented environment.

Epic application focus: Cadence
Work location: On site in San Antonio, TX

Why Join University Health?

• Be part of a mission-driven organization serving our community for over 100 years
• Support a rapidly expanding health system, including new state-of-the-art community hospitals
• Work alongside experienced Epic analysts and healthcare leaders
• Gain hands-on experience with HIM workflows, compliance, and revenue cycle operations
• Grow your career in a collaborative environment focused on innovation and continuous improvement

What You’ll Do

• Support HIM-related Epic applications through build, testing, and optimization efforts
• Assist with system configuration, upgrades, and enhancements
• Troubleshoot issues and provide end-user support to ensure efficient system use
• Collaborate with clinical, financial, and operational teams to improve workflows
• Contribute to initiatives that enhance data integrity, compliance, and user experience

EDUCATION / EXPERIENCE

• A bachelor’s degree in information technology or a related field is required.
• Experience in a healthcare setting is preferred but not required.
• Relevant work experience may be considered in place of formal education.
• Candidates must successfully pass the Epic pre assessment test in lieu of holding an Epic certification.
• An Epic Certification must be obtained within the first 90 days of employment.

What You Bring

• Interest in Health Information Management and healthcare technology systems
• Strong analytical thinking and problem-solving skills
• Ability to communicate effectively with both technical and non-technical stakeholders
• A collaborative mindset with a focus on continuous learning and improvement

Make an Impact

At University Health, your work behind the scenes helps ensure accurate data, compliant processes, and seamless system functionality—ultimately supporting better outcomes for our patients and providers.