LABORATORY SYSTEMS INTERFACE ANALYST

WHAT IT'S LIKE AT SGMC HEALTH

No matter your role or area that you work in, at SGMC Health we are collectively working towards goals that will make our community a better place.

EXCELLENCE

We strive to do the right thing the right way, are accountable in all we do, require competence of our people, and are compassionate in our service.

TEAM SPIRIT

We encourage team effort, support personal and professional development, acknowledge individual talents and skills, and support innovation and empowerment.

AWARD WINNING PERFORMANCE

We are committed to providing the best care possible and we are proud to be recognized locally, statewide, and nationally for the exceptional care that our staff provides.

WHY YOU WILL LOVE SGMC HEALTH

SGMC has great benefit options, depending on the role that you are going into- including healthcare, supplementary benefits, ways to save for the future, opportunities for career advancement, and opportunities to expand your skill set. Some of these great benefit options are listed below: Low Healthcare Insurance Premiums 401(k) with employer match Paid Time Off (PTO) Employee discounts Company paid life insurance Short-Term and Long-Term Disability Cancer Insurance Accident Insurance Pet Insurance Tuition Reimbursement On-the-job training and skills development Opportunities for growth and advancement Employee Assistance Program

JOB LOCATION

Main Campus

DEPARTMENT

LAB ADMINISTRATION

SCHEDULE

Full Time, 8 HR Day Shift, days

POSITION SUMMARY

The Laboratory Systems Interface Analyst serves as the critical bridge between Laboratory Operations, Information Technology, and third-party vendors. This role is responsible for the design, implementation, maintenance, and troubleshooting of laboratory system interfaces, ensuring seamless data exchange between laboratory instruments, middleware systems, and the Epic EHR. This position requires strong technical expertise, laboratory workflow knowledge, and the ability to translate operational needs into system functionality.

EDUCATION

Certified Laboratory Technician (MLT/MLS or equivalent) or equivalent laboratory experience required.

EXPERIENCE

Experience supporting laboratory workflows, diagnostic instrumentation, laboratory middleware, interface engines, and/or LIS/EHR systems. Experience with laboratory middleware such as Data Innovations (DI) or Remisol preferred. Experience with Epic Beaker, Epic Bridges, Cloverleaf, Point-of-Care connectivity, and vendor systems such as Beckman or LabCorp preferred. Experience supporting large-scale instrument environments, including 30+ devices or multi-site clinical operations, preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

Thorough knowledge of laboratory workflows, diagnostic instrumentation, orders/results workflows, and specimen data exchange. Working knowledge of HL7 interfaces, interface queues, error resolution, data mapping, and code translation concepts. Ability to map and maintain codes across instrumentation, middleware systems, Epic Beaker/Lab modules, and reference laboratory systems. Ability to maintain organism, antibiotic sensitivity, microbiology, specimen source, and quality control mappings. Strong analytical, critical-thinking, troubleshooting, and problem-solving skills with high attention to detail and data accuracy. Excellent communication skills with the ability to coordinate between Laboratory, IT, clinical operations, and external vendors. Ability to manage multiple projects, prioritize urgent patient-safety or operational issues, and proactively optimize workflows.

WORKING CONDITIONS - ADA INFORMATION

Work is primarily performed in an office, clinical, or laboratory-adjacent environment with regular use of a computer, telephone, and standard office equipment. Requires frequent sitting, typing, reading from a computer screen, and verbal/written communication with internal teams and vendors. May require walking to laboratory or clinical areas to support instrument connectivity, validation, troubleshooting, or workflow review. May involve occasional exposure to laboratory environments; employee must follow all SGMC Health safety, infection prevention, and PPE requirements when applicable. May require participation in after-hours support, downtime response, urgent interface troubleshooting, weekend work, or on-call support based on operational need. Occasional travel between SGMC Health locations may be required.

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