Systems Administrator - Mid-Level

Location: Washington, DC (Remote)
Work Schedule: Full-Time | 100% Remote (Occasional On-Site Meetings as Required)
Clearance Requirement: U.S. Citizenship Required | Must be Eligible to Obtain a Public Trust Clearance
Salary Range: $125,000 - $135,000

Who We Are

At RCG, Inc. , we're more than just a federal contracting company—we're a team of innovators, problem-solvers, and collaborators dedicated to delivering exceptional technology solutions that support critical government missions.

We're proud to have been Certified™ as a Great Place to Work® for four consecutive years , a recognition that reflects our commitment to fostering a culture of trust, collaboration, inclusion, and professional growth. We believe our people are our greatest strength, and we're committed to creating an environment where employees can build rewarding careers while making a meaningful impact.

The Opportunity

RCG is seeking a Systems Administrator to support a federal government customer in a fully remote environment. This role is ideal for an IT professional who enjoys maintaining secure, reliable enterprise infrastructure while collaborating with a distributed team to support mission-critical operations. Although this position is 100% remote, occasional travel to the customer site in Washington, DC may be required for meetings, planning sessions, or operational support.

What You'll Do

Systems Administration & Infrastructure

• Administer, configure, maintain, and support enterprise IT infrastructure.
• Manage virtual and physical servers, workstations, and infrastructure appliances.
• Ensure the continuous operation, security, and reliability of enterprise systems through proactive monitoring and maintenance.
• Perform operating system updates, patch management, and infrastructure maintenance.
• Monitor system health, performance, and capacity to ensure optimal availability.
• Perform regular backups, recovery testing, and data integrity verification.
• Troubleshoot and resolve hardware, software, and infrastructure-related issues.
• Support system lifecycle management, including upgrades and infrastructure improvements.

Operations & Reporting

• Develop and maintain dashboards and operational reports to monitor infrastructure performance.
• Document system configurations, procedures, and operational processes.
• Collaborate with infrastructure, cybersecurity, and application teams to resolve technical issues.
• Identify opportunities to improve system reliability, operational efficiency, and overall performance.
• Participate in continuous service improvement initiatives and infrastructure modernization efforts.

What We're Looking For

• U.S. Citizenship with the ability to obtain and maintain a Public Trust clearance.
• Bachelor’s degree in information technology, Computer Science, Engineering, or a related field. An equivalent combination of education and relevant experience will be considered.
• Minimum 5 years of Systems Administration experience supporting enterprise IT environments.
• Experience administering and maintaining Windows-based server environments.
• Experience supporting virtual and physical infrastructure.
• Experience performing system monitoring, patch management, backups, and disaster recovery activities.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical users.
• Ability to work independently while collaborating effectively within a remote team environment.

Preferred Qualifications

• Experience supporting federal government IT environments.
• Experience administering virtualization platforms such as VMware or Hyper-V.
• Experience with Microsoft 365 administration.
• Experience with Active Directory administration.
• Experience with enterprise backup and recovery solutions.
• Microsoft, VMware, or related infrastructure certifications.
• Familiarity with ITIL service management practices.

Work Environment

• Full-time remote position.
• Standard business hours with occasional after-hours support during maintenance windows or critical incidents.
• Occasional travel to the customer site in Washington, DC may be required.
• Collaborative remote team supporting mission-critical federal systems.

Why Join RCG?

• Certified™ as a Great Place to Work® for four consecutive years.
• Competitive compensation and comprehensive benefits package.
• Opportunities for professional development, technical training, and career advancement.
• Collaborative, supportive, and inclusive work environment.
• Flexible remote work environment.
• Opportunity to support mission-critical federal government programs.
• Make a meaningful impact while working alongside a talented and dedicated team.

Equal Opportunity Employer

RCG, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.