Supervisor, Control Center System

Colonial has provided a wide range of opportunities for job candidates who are highly qualified, skilled, motivated and team players. Employees find exciting opportunities to grow and develop their careers at a stable company which offers a generous compensation and benefits package that includes annual incentive bonuses, retirement plans, insurance coverage and a host of other features that support a happy, active, productive and rewarding life. Come to Colonial, a great place to work, where people matter most, and where safety 24/7 is paramount.

Ready to work for Colonial Pipeline Company?

Are you intrigued by the thought of being part of revolutionizing the energy industry and a new era in the pipeline industry? Do you want to be a part of a company that is obsessed with excellence in everything we do? A company growing and expanding our business that is full of opportunity? If so, we are seeking smart, safety focused, and energetic professionals to join our team to help us to the next level of excellence!

What is it that we do at Colonial Pipeline Company?

Colonial Pipeline is the largest refined products pipeline in the United States, transporting more than 100 million gallons or 2.5 million barrels per day. Colonial transports various grades of gasoline, diesel fuel, home heating oil, jet fuel, and fuels for the U.S. military through a pipeline system. Colonial transports approximately 45 percent of all fuel consumed on the East Coast, providing refined products to more than 50 million Americans.

About the Supervisor, Control Center S hift Position

As a Supervisor for the Control Center, this position has oversight and monitoring responsibility for team performance for their assigned shift in the Central Control Center that result in the safe, effective, error free operation of pipelines and facilities, and compliance within policies and procedures to achieve customer standards for delivery and quality of products. This position’s primary objective is to achieve safety, system integrity, Organizational and Operational Excellence by guiding employee performance and behavior in their roles as pipeline controllers. The supervisor ensures that their team understands the goals and objectives of the organization and oversees and performs observations and metric reporting to the Sr. Manager regarding performance and adherence to policy, practice, and procedures.

The role is part of the supervisory team who manage the performance of Controllers along with other members of the leadership team to ensure consistency. They assist with the integration of new activities or projects through collaboration with the Control Center Leadership Team. The Shift Supervisor works on a rotating 12-hour shift schedule and is expected to be available for a variety of off shift meetings, duties, and potential overtime.

What You Get to Do :

• Staffeither the Lead Desk or the Leak Detection Desk on shift asassigned.

• Responsible forsetting performance expectations, providing guidance on desired results throughtimelycoaching andfeedbackand influencing personal development.

• Conducts regularly scheduled performance discussions with Controllersand byprovidinga balanced and comprehensive assessment of performance over the review period.

• The shift supervisor provides technical oversight and guidance to controllers on shiftand ensures adherence toprocedures.

• Maintains full awareness and focus on every aspect of the work environment including equipment on their desks, the dynamics of the product flowing through the pipeline, actionsrequired ofthose they work with and any other factors that have the potential to affect the safe delivery of product.

• Monitors self and others to control the work environment to remove distractions or any occurrence that could impede the safe and effective functioning of the desk.

• As a member of the Control Center Leadership Team (CCLT),workwith CC Leadership toidentifyimprovement opportunities and design solutions.

• UsesColonials Performance Management cycle to manage the team’s performance and provide feedback. Makes recommendations toSr. Managerregardingemployee performance management.

• Leads Controllers throughdevelopment ofskills to achieve career growth.

• Responsible for Emergency Response and Communications requirements in the Control Center while on shift

• Provides DragReducingAgent (DRA) oversight.

• Assistin the proper handling of product quality,quantityand proper lifting and delivery.

• Manage activities of Colonial's operations, maintenancerequirementsand Right of Way (ROW)requests during non-office hours.

• Updates line schedules after hours as needed.

• Verify daily ticket and inventory transactions for accuracy and resolve discrepancies.

• Assistin the coordination of scheduled and unscheduled shutdowns for repair and maintenance.

• Maintain Operator Qualification (OQ) compliance asrequired.

What You Bring to the Table:

• High School Diploma or GED (General Education Diploma) from an accredited educational institution.

• Current or Previous Mainline Qualified.

• Ideally,5 years of Pipeline Control Room Experiencewith Mainline A qualification.

• Ability toqualifyLead Desk within 6 months.

• Must complete minimum trainingrequirementfor all systems.

• Ability to be on call to support 24/7 operations.

• *Live within a 60-minute commute of the work location (See PHMA’s Control Room Management Rule at the end of posting details).

• Monitoring the Control Center andassistingworkforcethrough a variety of potential operational opportunities and break/fixes.

• Strong knowledge ofrefinedproductspetroleum business and product movementprocessthrough pipelines.

• Possess situational awareness and sound decision-making abilitiesunderstressful situations.

• Commitment to consistently adhere to policies and procedures and be a positive example for others bydemonstratingthe Company’s core values of Respect, Accountability, Innovation, Safety, and Excellence in completing work assignments.

• Self-motivated, havephenomenalworkethicandlookingfor the right company to support your growth.

Got Extra to Bring ?

• Technical or undergraduate degreefrom an accreditededucationalinstitution,college,or university.

• Lead Deskqualified and Leadershipexperience.

• Experience workingonstublineand mainline.

*Colonial adheres to PHMSA's (Pipeline Hazardous Material Safety Administration) Control Room Management Rule, and as such, incumbents in this role must live within 60 minutes (90 minutes for previously grandfathered employees) from their designated work location and notify management of any changes to their home address while in this role. This is for reasons of Fatigue Management Requirements. This includes acquiring and retain necessary training to be fully educated on Company fatigue mitigation strategies and how off-duty activities contribute to fatigue. Acquire and retain necessary training to recognize the effects of fatigue. Be aware of and comply with the mandated maximum limit of controller hours-of-service. 

**This is a Department of Transportation (DOT) covered job and is subject to all applicable regulatory requirements such as testing for the presence of prohibited drugs and alcohol as defined under 49 CFR Part 199 as a condition of employment, to include pre-employment, random, post-accident, reasonable cause/suspicion and fit for duty testing. **

Advantages of Working at Colonial Pipeline Company:

Prosperity, Health, Wellness, and Happiness – Check out Colonial’s Total Rewards (

Are you up to the challenge? What are you waiting for? Apply today!

Colonial Pipeline is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status or any other reason prohibited by federal, state or local law.

Statement to all Third-Party Agencies and Similar Organizations:

Colonial Pipeline accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Colonial Pipeline employees, hiring managers, or send to any Colonial Pipeline facility. Colonial Pipeline is not responsible for any fees or charges associated with unsolicited resumes.

Colonial Pipeline Company operates the world’s largest pipeline of its kind. It delivers refined petroleum products – gasoline, diesel fuel, home heating oil, jet fuel and fuels for the U.S. military – through a network of 5,500 miles of underground pipe buried under more than 3,000 miles of right of way in the Southern and Eastern United States. A vital part of the nation’s infrastructure, Colonial places the highest emphasis on safe operations that protect its employees as well as the communities in which we live and serve, and the environment along the pipeline route.