Business Systems Analyst / Product Owner (Merchant Payments) - Local to Pittsburgh or Dallas

Business Systems Analyst / Product Owner (Merchant Payments) - Local to Pittsburgh or Dallas

Position Description
This role can be filled from the client site 5 days a week in one of the following locations: Dallas TX, or Pittsburgh PA.

CGI is seeking a Product Owner in the banking domain, that will be responsible for defining Stories and prioritizing the Team Backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the Features or components for the team.

Your future duties and responsibilities
.    Responsible for innovation and end-to-end launch of products.
.    Collaborates with global commercial services partners and customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment.
.    Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement.
.    Turns data insights into products with actionable outcomes to the ultimate customer.
.    Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
.    Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.
.    Develops, owns, and executes product roadmap.
.    Works with user-focused departments to define the self-service user experience, support, and monitoring for customers.
.    Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
.    Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.
.    Leads the product functional design process based on an intimate knowledge of the users and technology.
.    Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful.
.    Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.

Required qualifications to be successful in this role
Balance of technical knowledge and business acumen
    Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively
    Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
    High degree of organization, individual initiative, and personal accountability
    Bachelor's degree and 4 years of product or project development experience
    At least 4 years of experience in Product Management and/or Product Development
    Proven track record of delivering data driven solutions with a customer-first mindset
    Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles
    Experience successfully driving end-to-end delivery of data and intelligence solutions, including a wide variety of mechanisms, e.g. dashboards, APIs, real time alerts, etc.
    Merchant Payments domain Experience (E2E lifecycle): Strong understanding of merchant transaction flows from capture via gateway/processor → processing → settlement → servicing/analytics, and how these capabilities fit into the broader end to end merchant lifecycle.
    Transaction data + ledger mindset: Ability to define/own the transaction schema, intermediate tables, and how transactions (and related events) are recorded across operational transaction stores and the ledger.
    Pricing/fees → net settlement outcomes: Skill in turning pricing rules into implementable requirements for fee calculation, net vs. gross settlement, and downstream revenue/billing implications (including scenarios where net settlement is required).
    Funding & payout operations (incl. exceptions): Ability to drive requirements for funding merchants, payout instruction generation, and handling operational realities like rejects/returns and secondary flows tied to payouts.
    ACH / file-based settlement integration literacy: Comfortable working with ACH origination concepts and artifacts (e.g., file specs, acknowledgements, confirmations, control totals), since these often underpin payout rails and reconciliation patterns in Treasury environments.
    Reconciliation + traceability (IDs, reporting, returns/NOCs): Own requirements for end to end identifiers/unique IDs that allow linking originated payouts through reporting (including returns/NOCs) and enable transaction-level reconcilement detail in reporting.
    Risk controls in the transaction intake path: Ability to define product behavior around risk thresholding, funding/processing limits, and reserve-related considerations that directly impact authorization/processing outcomes.
    Production readiness + quality leadership: Strong experience for measurable quality: manage defect trends, enforce “done” criteria, and drive automation maturity and release readiness (CI/CD, security hardening evidence, resilience/DR, dashboards/traceability).

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $58,800.00 - $156,700.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:  
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well-being programs

#LI-GA1

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on clients.njoyn.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.