Front Desk Assistant

Front Desk Assistant

At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

Pay Range: $18.00/HR to $20.00/HR. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.

Job Purpose:

The Office Assistant - Field provides administrative, operational, and customer service support to ensure the efficient day-to-day operations of the branch. This role serves as a central point of contact for employees, customers, visitors, and vendors while supporting document management, mail processing, office logistics, and general administrative functions. The Office Assistant contributes to a professional, organized, and customer-focused environment while ensuring compliance with company policies and applicable regulations.

Key Responsibilities:

• Communicate effectively with internal employees, external customers, visitors, and vendors in a professional manner.
• Provide administrative and clerical support to branch leadership and team members, including preparing correspondence, reports, and documentation.
• Copy, scan, upload, file, and maintain accurate electronic and paper records in accordance with company standards.
• Perform routine data entry, recordkeeping, and document updates with a high level of accuracy.
• Answer, screen, and route incoming telephone calls; take and relay messages as appropriate.
• Receive, sort, track, and distribute incoming mail, packages, faxes, and deliveries.
• Prepare outgoing mail, shipments, and related documentation.
• Maintain office supply inventory, including ordering, tracking, and distributing supplies.
• Support general office operations, including maintaining common areas, coordinating service requests, and assisting with vendor interactions.
• Assist with basic scheduling, meeting coordination, and calendar support as needed.
• Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.
• Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
• Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
• The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

Required Qualifications, Skills, and Experience:

• High School Diploma or GED required.
• Minimum of 2 years of clerical, administrative, or office support experience.
• Strong attention to detail and organizational skills.
• Ability to read, understand, and interpret a wide range of materials and instructions.
• Ability to prioritize tasks and manage workload in a fast-paced environment.
• Strong verbal and written communication skills.
• Basic proficiency with computer systems and office technology.

Preferred Qualifications, Skills, and Experience:

• Experience with Microsoft Office applications (Word, Excel, Outlook) and office equipment.
• Experience working with electronic document management systems or data entry systems.
• Prior experience in healthcare, branch office, customer service, or operations support environment.
• Experience in handling confidential information and supporting multiple stakeholders.
• Experience with inventory coordination or supply chain support.

Physical Work Requirements:

• Frequent use of hands, wrists, and fingers associated with computer equipment.
• Prolonged periods working at a desk and/or on a computer.
• Occasionally move, reach, and handle materials with arms and hands.
• Ability to lift and/or move up to 40 pounds.
• Ability to communicate effectively in person and via phone or electronic channels.
• Ability to work overtime as needed.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.