Assistant Operations Manager - Magnolia Hotel

Assistant Operations Manager - Magnolia Hotel Location: 43912 - (R)(M) MAGNOLIA HOTEL, 421 N 8TH ST, St. Louis, MO 63101. Position Type: Full-Time. Responsibilities Participate in programs to improve client and customer satisfaction. Engage in the development of property‑level financial and operational goals. Assist in the management of day‑to‑day activities of the assigned locations including ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g. cashiers, valet attendants, maintenance porters, etc.), preparing month‑end reports, auditing daily cashier shift reports, monitoring and checking of time cards, hiring and training of frontline staff, reviewing of damage claims, disbursing petty cash and preparation of the annual budget. Courteously assist customers by answering any questions they may have. Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Assist with cleanup of debris, water, oil spills, etc. Have a thorough knowledge of all areas of the garage, major streets, landmarks and freeways in the area of the garage. Assist Facility Manager with other duties as needed. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience Required: High School Graduate. A minimum of six months of parking experience preferred. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week‑ends may be required. License Requirement: Must possess a valid state‑issued driver's license with current address and acceptable driving record. Oral Communication: Speaks clearly; listens and gets clarification; responds well to questions. Written Communication: Writes clearly and informatively; able to read and interpret written information. Customer Service: Have a strong customer orientation and positive attitude. Able to respond to requests for service and assistance in a courteous and professional manner. Adaptability: Adapts to changes in the work environment; able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Physical Demands: The employee is regularly required to stand, walk and use hands to handle cash and equipment. The employee must occasionally lift and/or move up to 25 pounds. EEO Statement: SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. #J-18808-Ljbffr SP+