Entry-Level Collections Specialist

We are seeking a reliable and motivated Entry‑Level Collections Specialist to join our finance team. In this role, you will be responsible for reaching out to customers to manage overdue accounts, resolve payment discrepancies, and secure payments. This is a great starting point for someone looking to build a career in finance, accounting, or customer service. No prior collections experience is required – we provide full training! Your main goal will be to maintain positive customer relationships while helping our company recover outstanding balances. Salary: $20 – $20.5 per hour Shift: First Work hours: 8 AM – 4 PM Education: No Degree Required Key Responsibilities Customer Outreach: Contact customers with overdue balances via phone and email to arrange payments. Payment Processing: Secure and process payments, set up payment plans, and update account statuses accurately. Record Keeping: Maintain precise, detailed notes of all customer interactions and payment agreements in our database. Skills Commercial Collections Consumer Collections Data Entry Qualifications Years of experience: 0 years Experience level: Entry Level Entry Level (as additional confirmation) Benefits We offer a comprehensive benefits package, including medical, prescription, dental, vision, AD&D, and life insurance, short‑term disability, and a 401(k) plan (all benefits are based on eligibility). Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. This posting is open for thirty (30) days. #J-18808-Ljbffr Randstad USA