Part Time Customer Service Worker - Aquatics

Part Time Customer Service Worker - Aquatics

Ensure financial management and customer service duties at the Cape Splash Family Aquatic Center, Jefferson Pool, and Central Municipal Pool.

• Takes admission fee and makes change.
• Provides polite and positive interaction with customers.
• Answers incoming phone calls.
• Answers customer questions and give out correct information and/or directs them to appropriate personnel.
• Ensures all facility policies and guidelines are enforced.
• Responsible for the accountability of all revenue. Print off reports from ACTIVE system, Daily Cash Balance, Daily GL Report, and PLU Report.
• Count revenue and reconcile with Daily Cash Balance Report.
• Responsible for communicating effectively with patrons, co-workers, and management. Responsible for reporting to work on time, in uniform, and prepared to conduct themselves in a professional and respectful manner.
• Trouble shoots equipment issues when necessary.
• Assists and manages birthday parties at gazebos.
• Sells and inventory's resale items.
• Complete cleaning and maintenance duties as assigned.

Have a positive attitude towards the public and fellow co-workers.

• Possesses excellent customer service and public relations.
• Must be able to count currency and balance daily reports.
• Possesses excellent computer skills.
• Possesses good written and oral communication skills.
• Must have reliable transportation.

City of Cape Girardeau, Missouri