Shift Lead / Manager in Training

Job Description

Job Description

Firehouse Subs on 28th Street is hiring a Shift Lead / Manager in Training. We are looking for a responsible, reliable person who can help run strong shifts, keep the team moving, and grow into more leadership responsibility. This is not just a title. We need someone who shows up, moves fast, treats guests well, holds standards, and can learn to lead people the right way. What you will do: - Help lead day-to-day restaurant shifts - Coach crew members and keep the team on task - Deliver fast, friendly guest service - Work the line, register, prep, cleaning, stocking, and opening/closing tasks as needed - Help maintain food safety, cleanliness, and speed standards - Communicate clearly with the manager and team - Set the example: attendance, attitude, urgency, and accountability What we are looking for: - Open availability preferred; day shift availability required - Some nights/weekends may be required - Restaurant, food service, retail, or customer-service experience - Prior shift lead, keyholder, trainer, supervisor, or management experience preferred - Reliable transportation to 5557 28th St SE, Grand Rapids, MI 49512 - Strong work ethic and good communication - Comfortable working in a fast-paced restaurant - ServSafe is a plus; willingness to get certified is required if promoted - College degree is not required. We care more about performance, reliability, and leadership. Pay and growth: - Starting pay: $16–$19/hr depending on experience and availability - Paid training - Performance review after 30 days - Eligible for a $1–$2/hr raise after 30 days if you are performing well and can help run strong shifts - Growth path into higher leadership for the right person Screening questions: - Are you legally authorized to work in the U.S.? - Can you reliably commute to 5557 28th St SE, Grand Rapids, MI 49512? - Are you available for day shifts? - Are you willing to work some nights/weekends if needed? - What hourly rate are you looking for to start? - Have you ever been a shift lead, keyholder, trainer, supervisor, or manager? - How many months/years of restaurant or food-service experience do you have? - Do you have ServSafe or food safety certification, or are you willing to obtain it? - When could you start? If you are reliable, coachable, and want to grow into restaurant leadership, apply today. Note: interviews should not be scheduled between 11:00 AM and 1:00 PM.Firehouse Subs on 28th Street is hiring a Shift Lead / Manager in Training. We are looking for a responsible, reliable person who can help run strong shifts, keep the team moving, and grow into more leadership responsibility. This is not just a title. We need someone who shows up, moves fast, treats guests well, holds standards, and can learn to lead people the right way. What you will do: - Help lead day-to-day restaurant shifts - Coach crew members and keep the team on task - Deliver fast, friendly guest service - Work the line, register, prep, cleaning, stocking, and opening/closing tasks as needed - Help maintain food safety, cleanliness, and speed standards - Communicate clearly with the manager and team - Set the example: attendance, attitude, urgency, and accountability What we are looking for: - Open availability preferred; day shift availability required - Some nights/weekends may be required - Restaurant, food service, retail, or customer-service experience - Prior shift lead, keyholder, trainer, supervisor, or management experience preferred - Reliable transportation to 5557 28th St SE, Grand Rapids, MI 49512 - Strong work ethic and good communication - Comfortable working in a fast-paced restaurant - ServSafe is a plus; willingness to get certified is required if promoted - College degree is not required. We care more about performance, reliability, and leadership. Pay and growth: - Starting pay: $16–$19/hr depending on experience and availability - Paid training - Performance review after 30 days - Eligible for a $1–$2/hr raise after 30 days if you are performing well and can help run strong shifts - Growth path into higher leadership for the right person Screening questions: - Are you legally authorized to work in the U.S.? - Can you reliably commute to 5557 28th St SE, Grand Rapids, MI 49512? - Are you available for day shifts? - Are you willing to work some nights/weekends if needed? - What hourly rate are you looking for to start? - Have you ever been a shift lead, keyholder, trainer, supervisor, or manager? - How many months/years of restaurant or food-service experience do you have? - Do you have ServSafe or food safety certification, or are you willing to obtain it? - When could you start? If you are reliable, coachable, and want to grow into restaurant leadership, apply today. Note: interviews should not be scheduled between 11:00 AM and 1:00 PM.

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