Security Manager (Day Shift)

Position Summary The Security Manager – Day Shift is responsible for the daily oversight of security for shelter security operations and for ensuring the protection of personnel, property, information, and visitors of the agency. The Security Manager advises and supports the Assistant Director of Security with mitigation and logistical assistance of all of the Security Services programs with special attention to shelter related programs. In addition, this position will have oversight of security operations in the Fertitta Building, Housing Navigation Center, St. Vincent Apartments, the Meals on Wheels Fleet Operations at 30th Street, and the main gatehouse at 6 Bravo. Essential Responsibilities Manage the day-to-day staffing and procedures of the security operations personnel and campus security during assigned shifts. Promote and instill a culture of inclusiveness, coach and lead the team by providing positive support and guidance, and holding staff accountable. Schedule the security operations personnel while managing manpower requirements as economically as possible. Coordinate security procedures with other departments and agencies as needed. Conduct and support investigations of incidents and damages to agency personnel, property and information. Ensure good customer service and effectively resolve any guest issues that arise. Assist with the establishment of a training program for shelter security operations personnel and conduct ongoing training for security operations personnel. Provide assistance and support for agency special events, as required. Manage the payroll and time‑keeping processes for shelter security operations personnel. Assist in administering and enforcing employee disciplinary actions. Assist the Director and Assistant Director in monitoring staff to ensure a positive image. Provide input and administer staff performance evaluations. Protect all confidential information, agency property and electronic data. Comply with safety rules. All other duties as required. Knowledge, Skills And Abilities Establish and maintain effective working relationships with diverse stakeholders, including clients, colleagues, volunteers, law enforcement, and others within the non‑profit industry. Effectively communicate with the public. Manage multiple projects with attention to detail, handle interruptions, maintain focus on tasks, and produce accurate work. Prioritize tasks and meet deadlines. Possess excellent oral and written communication as well as management skills. Use sound judgment and work autonomously. Make sound decisions under pressure, identify problematic issues, and initiate solutions. Influence others to perform. Project a confident, professional posture and assertive image that promotes the agency. Proficient in computers and software including Microsoft Office (Word, Excel, PowerPoint). Basic knowledge of Nevada Revised Statutes, specifically Trespass, MDPP, Burglary, Battery, Assault, and Robbery (preferred but not required). Qualifications High School diploma required. An Associate’s degree in security administration, industrial security, criminal justice, or another related field; or an equivalent combination of experience and education preferred. Three years’ management experience in security operations and/or administration of similar homeless shelter security operations. Physical Requirements Hear, see, read and communicate verbally and in writing frequently with a wide range of people from diverse socio‑economic and cultural backgrounds. Work throughout the agency and off‑site as needed. Some vehicle travel may be required. Operate and use office equipment, especially computer, keyboard and mouse. Continuously sit and/or stand. Climb stairs and ladders; stoop, kneel, crouch, reach, handle and grasp as needed. Occasionally lift up to 50 pounds. Occasional exposure to environmental noises and hazards; frequent exposure to extreme cold, extreme heat, temperature changes, and other atmospheric conditions. What We Offer Competitive insurance coverage. Generous paid time off. A retirement plan to support your future. CCSN is a drug‑free and equal‑opportunity employer. All employees must successfully complete a drug test and background check prior to employment. #J-18808-Ljbffr Catholic Charities of Southern Nevada