Catering Lead

Responsibilities Manage and produce catering orders for guests. Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied. Assist with delivering orders to guests’ events. Strictly adhere to health and food safety standards. Maintain Panera’s exceptional standards for quality food. Build excitement and interest in Panera’s products and services. Market Panera Catering to local area businesses, schools, and events. Assist and support Managers and Team Members as needed. Help build our culture of warmth, belonging, growth, and trust. Qualifications Minimum age: 18 years. Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law). Enjoy working with people and possess effective communication skills. A self‑starter who can meet goals with limited supervision. Excellent organizational and time‑management skills. Must have a vehicle that can be used for delivering orders and an acceptable driving record. Flexible hours, including nights and weekends, in a fast‑paced environment with shifting priorities. Ability to lift, carry, push, or pull objects weighing 25-50 pounds. Capability to stand and walk for up to 3 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others. Benefits Competitive pay & eligible for team tips. Free on‑shift meals & unlimited fountain beverages. Flexible & reliable scheduling. Paid vacation, sick time, and holidays for full‑time team members. Medical, dental, vision, life insurance, pet insurance & 401(k) with match available. Career advancement & leadership development opportunities. Tuition discounts. Perks & rewards for team members. Team member assistance program. Location Glendale, WI - Port Washington Road EEO Statement Equal Opportunity Employer: Disabled/Veterans #J-18808-Ljbffr