Field Service Technician

Otovo is Hiring a Field Service Technician! Location: Austin, TX Pay Range: $40 – $43 per hour Employment Type: Full-Time About Otovo Otovo was founded to solve a simple yet critical problem: making home energy systems reliable and pain-free. Our team values safety, technical excellence, and exceptional customer service. We provide 24/7 system monitoring, rapid repairs, and smart energy management to ensure homeowners never have to worry about their power. From Houston to Dallas, San Antonio to Austin — we’re building the backbone of Texas’s energy future: reliable, responsive, and renewable. About the Role We’re seeking a skilled and reliable Field Service Technician to service, maintain, and repair residential solar, battery storage, and generator systems. You’ll diagnose electrical issues, ensure compliance with NEC/AHJ standards, perform preventative maintenance, and deliver a first-class customer experience. Key Responsibilities Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related components. Perform preventive maintenance — panel cleaning, wiring inspections, inverter and battery health checks. Commission systems and upgrades; ensure compliance with NEC, AHJ, and utility standards. Use diagnostic tools (multimeters, clamp meters, thermal imaging) to assess system performance. Maintain accurate service logs, inspection reports, and photo documentation. Follow strict safety standards including PPE use, lockout/tagout, and fall protection. Respond to emergency and warranty calls as needed. Communicate clearly with homeowners, providing updates and ensuring satisfaction. Must-Have Requirements High school diploma or GED; trade school or technical training preferred. 4+ years of electrical experience (solar PV, battery, or generator background strongly preferred). State-required electrical certifications/licensing (e.g., journeyman or wireman). Strong knowledge of NEC, AHJ, and utility interconnection requirements. Ability to read schematics and use electrical diagnostic tools. Physically able to lift 50 lbs., climb ladders, and work on roofs or in varying weather. Valid driver’s license with clean record. Strong communication and customer service skills. Willingness to travel and work overtime as needed. Nice to Have Generac training NABCEP certification Background in the solar industry Health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Company vehicle and provided tools Overtime pay and annual bonus incentives Certification and training support PPE and safety gear provided Growth opportunities within the company Why Join Otovo? Join a company that’s redefining energy reliability in Texas. You’ll work with a forward-thinking, safety-first team that values craftsmanship, customer trust, and innovation — all while helping build a smarter, cleaner energy future.