Technical Program Manager

Technical Program Manager

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking a Technical Program Manager for one of our direct clients in Dallas, TX. The position is for a contract/long-term duration.

Responsibilities include:

• Creating and maintaining a detailed project schedule.
• Planning meetings, publishing minutes, following-up on action items.
• Managing scope, schedule, resources changes during the project.
• Issue and risks management, tracking and reporting.
• Coordinating changes with cross-functional business teams.
• Overseeing daily management of infrastructure projects including networking, servers, storage, and security located in remote data centers.
• Successfully executing projects to agreed time, scope, and quality.
• Managing project work and resources to enable successful and timely completion of the project.
• Communicating with project teams, management, and stakeholders including implementing and working through defined governance processes.
• Serving as an escalation point.
• Identifying appropriate resolution to achieve satisfaction in a timely manner.
• Monitoring and managing end-to-end delivery of programs and projects sponsored by one or more customer groups to scope and time.
• Enforcing standard methodologies, processes and tools.
• Providing leadership, coaching, mentoring, and direction to project team members.
• Providing weekly status reporting for key IT initiatives, deliverables, risk, and issues.
• Managing external suppliers and their resources related to a given project.
• Experience in applying IT methodologies (waterfall, iterative, agile).
• Experience managing across the full systems development life cycle – initiate and plan, elaborate, design, build, test, deploy, and support.
• Highly organized and able to multi-task.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change.
• Analytical skills and problem-solving skills needed to manage multiple factors on a project simultaneously.
• Ability to work in a team environment and bring about consensus on contradicting views.
• Demonstrated ability to work with globally dispersed virtual project teams.
• High degree of tolerance for ambiguity in a fast-paced, change-oriented environment.
• Ability to communicate and manage up (Executive/Senior Management), down (Project Team), and across (Peer Groups, Stakeholders, etc.)
• Microsoft Office proficient, including MS Project and Visio.
• 10+ years of experience as technical project manager who has extensive experience working in an IT environment.
• Demonstrated experience managing projects in cloud environments where designed and stood up.
• Demonstrated experience in working with teams to design solutions based on SaaS, PaaS or IaaS.
• Experience in creating a DevOps delivery team as part of the cloud efforts.
• Strong background in hands-on infrastructure build/support required.
• Awareness of information security best practices preferred.
• Experienced and comfortable with Agile methodology.
• The individual must have the ability to grasp technical concepts quickly and summarize & document them clearly.
• PMP Certification desired.
• Experience working in M&A integration projects in recent past required.
• Agile Framework (Scrum and/or Kanban board) experience required with Scrum Master certification and/or other related certification like SAFe etc.