Senior Trainer

Summary The Senior Trainer responsible, flexible and open-minded person who will ensure qualitative and efficient functionality of Evolution Academy Trainers. Responsibilities Lead and develop current Trainers Work with Statistical data and provide different kind of reports Coordinate, develop and contribute to projects in Evolution Academy, Create trainers work schedule and monitor their job. Maintain high results by analysing and resolving quality and service issues, identify trends and recommending system improvements. Drive team results to meet EA KPI targets To prepare and update the training material/sessions and take full responsibility. Inform the correct people, and the Head of Department, about any software or hardware issues. Ensure the correct skills of each game are taught to the trainees. Assist in the continuing development of the training and recruitment program. Always be acquainted with all changes in procedures and assess and report the impact of such changes on the Training program to your manager. Report to your manager about sickness and/or changes in the schedule. Attend meetings, re-trainings and improve the quality of work whenever necessary. Take responsibility to finish duties in and outside of working hours. Report any failure by a team member to meet the company standards, to follow procedures or the legal requirements. Ensure all procedural, legal and disciplinary procedures are followed by the trainees. Follow any reasonable request made by the company that meets the needs of the business. Qualification Requirements and Competences Good leadership and collaboration skills Analytical and result-oriented personality Good time management and organizational skills Experience in working with projects, process optimization Previous experience on Trainers position is an advantage but not required. Knowledge of computer programs such as Microsoft office Excellent communication and presentation skills Previous experience as a Game Presenter preferred Knowledge of all game types offered Ability to act as a role model in professional appearance in a business environment. #J-18808-Ljbffr Evolution Gaming Limited