ABA Scheduling Specialist

The ABA Scheduling Specialist will work under the direction of the President/Clinical Director and Scheduling Coordinator. This role requires strong organizational skills, attention to detail, and motivation to support company growth and ensure high-quality services for clients. The specialist will be responsible for coordinating therapy schedules and ensuring optimal utilization of client hours and staff availability. Responsibilities: Monitor and help manage the scheduling inbox for same day schedule changes; update all one time changes accurately in Central Reach. Conduct weekly audits of Central Reach to ensure all client and staff labels, availability, and our map are accurate and up to date. Coordinate and manage all make-up sessions and pick-up hours, ensuring missed services are recovered and delivered within the authorization. Proactively monitor under-scheduled clients and identify opportunities to add sessions in order to maximize authorized service hours and maintain treatment consistency. Communicate regularly with Scheduling Coordinators and other relevant departments to ensure consistency and quality assurance. Provide front office support by assisting with incoming phone calls, routing scheduling requests, and addressing urgent client or staff needs in a timely and professional manner. Candidate Requirements: Must be available between 8:00 AM – 6:00 PM CST (United States Central Standard Time). Healthcare scheduling background preferred (ABA experience highly preferred). Experience using CentralReach preferred. Strong organizational and communication skills. Ability to work independently and in collaboration with a remote team. #J-18808-Ljbffr Know Boundaries ABA