Membership Sales Representative

Membership Sales Representative

The Membership Sales Representative is responsible for selling fun! Our ideal team member will serve as the 'First Point of Contact' of Urban Air and work with our guests to design the perfect combination of unlimited fun with a discounted cost! To hit the ground running, you'll need to make quality connections with guests in the park and out in the community to promote our membership programs!

You will be great if

• You love unlimited earning potential. Base + Commission!
• You love working in a fast-paced, multi-faceted Family Entertainment scene!
• You are outgoing and personable with excellent verbal and written communication skills!
• You are eager to learn and love developing new sales skills!
• You love talking to and selling to customers!
• You haven't met a goal you can't beat!
• Are a go-getter and can find the business through guest interactions and networking!

A day in the life

• Identify and target potential customers for Urban Air memberships through various channels such as in park, community outreach, social media, and local events.
• This position will be an 80/20 split. 80% will be in park and 20% will be community outreach.
• Engage with guests visiting Urban Air to introduce memberships to frequent visitors.
• Implement and promote in-park membership sales campaigns, including special offers and discounts to increase membership sign-ups.
• Meet or exceed monthly sales targets for new membership sign-ups.
• Track your sales and report weekly to park management.
• Ensure that all in-park displays, signage, and promotional materials effectively communicate membership benefits and special offers.
• Work with the operations team to ensure smooth integration of membership benefits with park activities and special events.
• Assist new members with initial account set up.
• Escalates any payment or billing issues to operations team.
• Ensure all membership sales activities are conducted in accordance with Urban Air's policies and customer service standards.

Working environment

• Non-typical Family Entertainment environment. We have great food, millions of dollars worth of attractions, and thousands of people coming to have FUN!
• We are business casual!
• Ability to work Saturday, Sunday and/or evening shifts during the week!