Support Staff

Service Team Member

Assisting the service team in providing genuine and extraordinary service to all guests in order to exceed their expectations. Using teamwork to support the proper completion of all steps of service and dining room maintenance.

Requirements

• Have availability to work a variety of hours, including weekends and holidays.
• Follow all systems, policies, and procedures as outlined in the Employee Handbook
• Provide genuine hospitality to all guests and provide them with an experience that exceeds their expectations
• Successfully complete alcohol awareness training and/or food handler training course(s)
• Be committed to teamwork and have a pleasant attitude
• Comply with all safety and sanitation guidelines
• Follow all steps of service as outlined in the employee handbook
• Accomplish other duties as instructed by management when applicable
• Maintain honesty and integrity in all aspects of employment
• Clear, clean and reset tables
• Use proper bussing technique to provide polished table maintenance and service
• Support multiple members of the service team simultaneously
• Maintain proper setup of server stations during service
• Be able to safely and effectively use equipment such as dish machine, coffee machine, power washer, etc.
• Safely move chairs and tables as needed
• Communicate clearly and hospitably with guests and teammates
• Be able to carry multiple plates of food safely and cleanly (when applicable)
• Be able to multitask while maintaining a calm and professional demeanor
• Be able to work in a space of varying noise, temperature, and crowd levels
• Be able to stand and/or walk for the duration of your shift
• Be able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general
• Practice proper safety guidelines at all times