Site Coordinator - South Central Correctional Center (Missouri) - Correctional Education

Site Coordinator - South Central Correctional Center (Missouri) - Correctional Education Position Title: Site Coordinator - South Central Correctional Center (Missouri) - Correctional Education Job Description The Site Coordinator provides administrative support for Ashland University Correctional Education staff and students. The Site Coordinator reports directly to the designated Correctional Education State Director. Oversee daily operations at the assigned correctional facility(ies)/site(s) and represent the university in collaboration with the State Department of Corrections (DOC). Act as the liaison between the facility staff, students, and Ashland University (AU). Identify, screen and recruit students in alignment with Ashland University and DOC criteria. Collaborate with the Student Success team by assisting students with completion of the AU application paperwork and digital submission process. Ensure students have access to their courses and remain accountable, while guiding them on how to address any questions or concerns. Support students by assisting them with issues and communications related to student access, e.g., end‑user device is non‑functional, out to court, transferred to a non‑AU facility, lack of technological access, total lockdown at the facility, unexpected release. Collaborate with the Financial Aid team to provide student support related to completion of the Free Application for Federal Student Aid (FAFSA), aid counseling, documentation requests, navigating the loan default process, satisfactory academic progress, and all other applicable requests from the AU Financial Aid team. Collaborate with Academic Services through proctoring, recording and uploading tests, speeches and assignments as instructed to maximize student success. Assignments should be submitted on assigned due dates. If covering additional site locations, assignments should be submitted as close to assigned due dates as possible. Provide students with an Ashland University orientation and academic correctional education processes and procedures before the semester begins. Order and manage site inventory of end‑user devices, student textbooks and instructional supplies. Provide timely, accurate inventory reports (textbooks and end‑user devices) as assigned. Ensure students have the necessary materials to participate in registered courses, including the distribution of end‑user devices, equipment, textbooks, and other educational materials. Responsible for the distribution and collection of course evaluations and University assessments. Organize and conduct student extracurricular activities such as commencement and incentives. Distribute Ashland University library research in a timely manner and in compliance with DOC regulations. Identify students who will be releasing prior to completing their Ashland University degree, ensure students complete the required pre‑release exit interview form, and encourage students to continue their education through the Ashland University re‑entry program. Maintain student privacy and record keeping according to the Family Education Rights and Privacy Act (FERPA). Establish weekly meetings with each student regarding academic engagement, review participation reports, check end‑user device access, and encourage students. Ensure compliance with AU policies, accreditation standards and DOC policies and procedures. Required Qualifications Ability to use Learning Management System software and productivity software such as MS Office. Possess basic computer skills with ability to troubleshoot issues. General understanding of an academic environment. Ability to identify problems, suggest possible solutions and assist in resolution. Ability to multi‑task, organize, communicate and prioritize work through to completion with attention to detail and deadlines. Ability to effectively communicate and collaborate with a diverse group of individuals, including AU faculty, administrators, incarcerated students and correctional facility staff. Pass a pre‑employment DOC and AU background check. Assist at other correctional facilities as needed. Demonstrate professionalism, good judgement and ethical standards. Be physically present at the facility for 80% of the work week. Preferred Qualifications Minimum of 3 to 5 years relevant work experience. Experience working in correctional education. Experience working in higher education. Physical Demands Work is primarily performed in a physical correctional facility and requires approval for access. Some evening and weekend hours at the correctional facility as necessary. May be required to lift up to 50 lbs., walk distances within the facility and transport course materials, textbooks and end‑user devices as needed. Travel may be required. Documents Needed to Apply Resume Cover Letter References Optional Documents #J-18808-Ljbffr Ashland University Bookstore