Street Outreach Program Coordinator-KCMO

Job Objective Leads and coordinates The Salvation Army's street outreach program, ensuring high-quality, trauma-informed services through staff leadership, community partnerships, and effective program oversight. Essential Functions Program Leadership and Coordination Oversee, coordinate, and evaluate The Salvation Army Street outreach and engagement program operations and activities as well as staff and volunteers Organize and participate in public outreach, education and advocacy efforts Assist the Housing Services Manager in the development and implementation of program services that adhere to trauma-informed, progressive engagement, and solution-focused best practices Recruit, supervise, and mentor staff and volunteers, ensuring alignment with programming mission and goals Participate in weekly/monthly internal and external meetings as necessary to remain informed about resources, gather relevant information, and provide timely reports Street Outreach and Direct Services Provide leadership to street outreach staff and volunteers through observation, training, and modeling effective engagement, including at times assisting with outreach efforts Ensure quality and consistency of services Work a flexible schedule to meet the needs of the program, staff, and clients and to be responsive to changing environmental conditions that may impact the unhoused population Conduct Coordinated Entry-CE assessments and facilitate referrals to relevant community resources as required Coordinate The Salvation Army's response to the needs of those on the streets in times of inclement weather in the Kansas City Metro Participate and coordinate with the planning, implementation, and conducting of the Point in Time Count (PIT) for the Kansas City Metro Maintain strong relationships and collaboration with existing street outreach organizations and efforts to ensure coordination of services Partnership and Community Engagement Assist the Housing Services Manager in maintaining strong relationships with local shelters, service providers, and community organizations Collaborate with local food banks, restaurants, and donors Collaborate with faith-based organizations, schools, and businesses to build a network of support and resources for the houseless population Collaborate with The Salvation Army corps within the Area Command to educate on issues impacting the unhoused population and provide guidance on outreach efforts at each corps Ensure representation and participation by The Salvation Army in local houseless initiatives, such as Zero KC Collaborative Administration and Reporting Ensure accurate data collection and reporting, prepare detailed monthly reports on outreach activities and outcomes to meet and support organizational funding requirements Maintain client-related data in tracking systems HMIS Participate in the development and administration of program budgets, monitor program expenditures, and identify and recommend resolutions for budgetary issues Ensure efficient use of resources to maximize the impact of outreach efforts Anti‑Trafficking Provide leadership in developing and implementing The Salvation Army's anti‑trafficking strategy within the Street Outreach Program Maintain a current and informed understanding of issues related to sexual assault, domestic violence, and human trafficking Oversee staff training to ensure outreach workers and volunteers can recognize potential indicators of trafficking and respond appropriately Establish and maintain strong collaborative partnerships with law enforcement, service providers, coalitions, and community-based organizations addressing trafficking Represent The Salvation Army in local and regional anti‑trafficking task forces, coalitions, and community initiatives Advocate for survivor-centered, trauma-informed approaches in all program responses Minimum Qualifications Education: Bachelor's degree in social work or human services area; relevant experience, as determined by The Salvation Army, may be considered in lieu of the education requirement Experience: Minimum one year of experience in the supervision of comparable social service programs; street outreach, emergency shelter, and houseless services experience preferred; community initiatives coordinating experience preferred Certifications/Licenses The Salvation Army Case Worker Certification Coordinated Entry Assessment certification – within 120 days Case Worthy – HMIS, MAAC – within 120 days Person Centered Case Management Certification – obtain within the first 120 days of hire Narcan Certification – obtain within the first 120 days of hire Skills/Abilities Knowledge of local resources and services available to houseless individuals Commitment to ongoing learning and development, including seeking out training opportunities to deepen trauma-informed, strength-based, and solution-focused practices Remain calm in stressful situations to effectively and safely engage with unhoused individuals Strong organizational and leadership skills Proficiency in record keeping and data management Ability to monitor and report expenditures Supervisory Responsibility: Street Outreach Program Coordinator Physical Requirements: Include sitting, walking, standing, bending, squatting, climbing, kneeling, and twisting; grasping, pushing, and pulling objects; reaching overhead; lifting up to 40 lbs.; standing for long periods of time; sitting for long periods of time; traveling either by vehicle or by air as required. Reasonable accommodation may be made to enable individuals to perform the essential functions. Travel: None Driving: Must possess a valid driver's license from the state in which you reside, have a personal vehicle and maintain appropriate insurance; meet requirements of agency's drug‑free workplace policy and pass a background check. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business. Working Conditions: Work takes place in a variety of environments including typical office settings, utilizing service vehicles, and outdoors in various weather conditions. Equal Opportunity Employer Statement The Salvation Army is an equal opportunity employer. Candidates who are back‑to‑work, U.S. Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. #J-18808-Ljbffr