Loan Operations & Servicing Officer / Manager

Comply with regulatory requirements including Bank Secrecy Act- Anti Money Laundering, OFAC, US Patriot Act, Privacy Act and Community Reinvestment Act. Attend trainings and meeting as assigned. Comply with the Bank’s established loan policies and procedures. Process loan boarding and close loans in accordance with the Department's procedures. Follow up various insurance requirement attached to loans. Prepare the Weekly/Monthly/Quarterly/Annual loan reports for the Department. Prepare and review all loan documents necessary to close and disburse loans. Upload final signed loan documentation including credit memo into the bank’s shared drive. Credit file maintenance of New, Payoff, Withdrawn & Declined files. Answers correspondence regarding routine loan inquiries. File & monitor timeliness and adequacy of title policies, insurance declarations, UCC & Mortgage recording, escrow closing statement, etc. Report any discrepancies and exceptions to manager. Administration of loan payment and loan disbursement for line of credit and construction loan including, but not limited to review of loan covenant, title update and request of site inspection by 3rd party assessors. Process & Review wire request. Process demands, payoffs, and paid off loan processing (collateral release) Process Loan Servicing Requests (system/Code changes, impairment, non-accrual, change of address, ACH/Auto payment setup, delinquent tax data, insurance tickler input, etc.) Process data changes as necessary (tickler system, loan control procedure & term and conditions, etc). Prepare & review various relating loan reports as requested. Prepare & review loan files for various audits. Administration of past due loans including, but not limited to prepare a past due notice and to request issuing a demand notice to the bank’s attorney. Review the department’s expense invoice and order the department’s supply. Comply with the Bank’s security program. Job Qualifications/Requirements Minimum Years of Experience: 5+ years Combination of Experience and Education can meet the job requirements: Yes Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone. Required: Ability to respond effectively to the most sensitive inquiries or customer complaints. Required: Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members. Required: Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail. #J-18808-Ljbffr Global One Bank