HVAC Service Parts Coordinator

Job Description

Job Description

HVAC Service Parts CoordinatorCrystal Heating and CoolingGreater St. Louis Area, SEMO, and surrounding communitiesPay: $21-$29 per hour, based on experienceSchedule: Full-time, Monday through FridayAbout Crystal Heating and CoolingSince 1965, Crystal Heating and Cooling has served customers throughout the Greater St. Louis region and Southeast Missouri. We are an established, employee-owned HVAC company known for strong customer relationships, quality service, and a commitment to our employees.We are looking for an organized and detail-oriented HVAC Service Parts Coordinator to support our service department by keeping parts, pricing, estimates, and communication moving efficiently.This is an important support role connecting our service technicians, vendors, customers, and internal team. If you understand HVAC parts, communicate well, and are comfortable managing multiple priorities in a fast-paced environment, we want to hear from you.What You'll DoCoordinate parts needs for HVAC service techniciansOrder parts and equipment for the service departmentContact vendors to confirm pricing and availabilityCommunicate parts information and updates with field techniciansPrepare estimates for recommended HVAC workCommunicate with customers regarding estimates and service needsTrack parts orders and maintain accurate informationProcess parts returns and warranty items as neededUse inventory management software to maintain organized recordsHelp ensure technicians have the materials they need to complete service work efficientlyWhat We're Looking ForParts ordering experience, with 2 or more years preferredHVAC or related industry experience preferredStrong organizational and prioritization skillsExcellent attention to detailStrong written and verbal communicationExperience using inventory management softwareComfortable communicating with vendors, technicians, and customersAbility to manage multiple requests and changing prioritiesCustomer-focused approach to serviceWhy Join Crystal Heating and Cooling$21-$29 per hour, based on experienceAdditional commission opportunitiesEmployee Stock Ownership PlanEmployer-paid medical, dental, and vision insurance for employees with family options availablePaid time off and holidaysIndustry-related trainingStable, established companyCollaborative team environmentJoin Our TeamThe right parts at the right time can make all the difference for a service department. In this position, you'll play a key role in keeping technicians productive and customers informed.If you're organized, dependable, and experienced with parts coordination, apply today to join Crystal Heating and Cooling.Candidates will be required to pass a background check and drug test upon being given a condition offer of employment