Customer Service Specialist

Responsive RecruiterDo you have aspirations to run your own business? If so, you may want to consider working in the office of Adam Smith - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Use a customer-focused, needs-based review process to educate customers about insurance options.Work with the agent to establish and meet marketing goals.Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive...Salary plus commission/bonusValuable experienceGrowth potential/Opportunity for advancement within my agencyRequirementsSales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferredInterest in marketing products and services based on customer needsExcellent interpersonal skillsEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreamsPeople-orientedOrganizational skillsSelf-motivatedProactive in problem solvingAble to learn computer functionsAbility to multi-taskAchieve mutually agreed upon marketing goalsProperty and Casualty license (must be able to obtain)Life and Health license (must be able to obtain)Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing educationIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Sterling Heights, MI and help customers with their insurance and financial services needs, including:Auto insuranceHome insuranceLife insuranceRetirement planningState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.