Market Operations Analyst

Job ID: 4448Req ID: 1248Location: ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of AmericaPosted: 2026-09-28Pay Type: SalaryISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy. ISO New England has an important role to play in securing the region’s clean and reliable energy future. In this role you will assist in the Day-Ahead and Real-Time Energy Markets operations in accordance with established Market Rules, manuals and procedures. What we offer you: A stable, mission-driven workplace where your impact truly matters A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing Competitive compensation with a base salary + performance bonus Robust benefits package, including: Enhanced 401(k) and financial planning support Tuition reimbursement and professional development Wellness programs, including an onsite gym Flexible work hours Employee Business Networks Free coffee at our onsite café Hybrid work environment (3-5 days/week onsite) Distance-based relocation assistance available Paid on-call rotation How you will make an Impact Executing and approving the Day-Ahead Market. Monitoring and finalizing Real-Time Energy Market Locational Marginal Prices (LMPs), Reserve Market Clearing Prices (RMCPs), and Regulation Clearing Prices (RCPs). Carrying out complex pre- and post-production market and system operations analysis Actively participating in process improvement Developing, testing and delivering market process or software changes What we are looking for Bachelor’s degree in engineering, Math, Science, or other relevant areas. Ability to work independently, use good judgment, and manage priorities effectively while meeting production deadlines Experience providing exceptional customer service and working successfully in a team environment Excellent oral, written and interpersonal skills and advanced report writing and presentation skills Proficiency with MS Excel and/or Access Ability to participate in an on-call rotation to provide after-hours and weekend coverage We are open to the following levels, based on experience in systems, transmission reliability, and/or market operations: Assistant Analyst: 0+ years of experience or knowledge Associate Analyst: 1+ years of industry experience Analyst: 4+ years of industry experience Senior Analyst: 6 + years of industry experience This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.). The expected salary range for an Assistant Analyst through Analyst is $78,000 - $112,000 per year. We will also consider a Senior Analyst and the pay range for that level is $107,000 - $120,000 annually. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks. #LI-HYBRID This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.