Technical Writer

Technical Writer

Keeper is hiring a talented Technical Writer to join our Marketing team. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper's cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play an integral role in growing our online presence.

About the Role

We are looking for a Technical Writer to create clear, accurate and engaging content about cybersecurity, identity security and emerging technology. This role will cover both Keeper's products and broader industry topics, including security trends, best practices, compliance requirements, technical challenges and thought leadership. The ideal candidate is an excellent writer who enjoys learning complex products, asking thoughtful questions and making technical information accessible. Experience writing about cybersecurity, SaaS, identity security, privileged access management or related technologies is highly valued.

Responsibilities

• Research and write technical content about cybersecurity, identity security, privileged access management, password security, non-human identities and related technologies
• Create product one-pagers, datasheets, solution briefs, comparison guides, white papers, blog posts and website content
• Develop educational content about industry trends, security risks, compliance requirements, best practices and emerging technologies
• Translate complex technical concepts into clear, accurate and audience-appropriate messaging
• Partner with Product Marketing and Product Management to understand product functionality, use cases, benefits and differentiators
• Work with Engineering and subject matter experts to validate technical accuracy and ensure content reflects current product capabilities
• Develop content for technical and business audiences, including security leaders, IT administrators, DevOps teams, developers, compliance professionals, partners and end users
• Review and update existing content to ensure it remains accurate, current, consistent and aligned with Keeper's messaging
• Create content that clearly explains technical workflows, architecture, integrations, implementation considerations and customer benefits
• Collaborate with SEO to develop search-informed content briefs and optimize content for relevant audiences and search intent
• Maintain consistent terminology, tone, style and product naming across all technical content
• Interview internal subject matter experts and turn technical discussions into polished, structured content
• Manage multiple content projects simultaneously from research and outlining through review, revisions and publication
• Stay current on cybersecurity trends, industry terminology, compliance requirements and emerging technologies

Requirements

• 5+ years of experience in technical writing, content marketing, product marketing or a related field
• Experience writing about technical products, software, cybersecurity, SaaS or enterprise technology
• Ability to understand complex technical information and explain it clearly to different audiences
• Strong research, interviewing, writing and editing skills
• Experience creating structured content such as product documentation, technical briefs, datasheets, solution briefs or product pages
• Ability to collaborate effectively with engineers, product managers, marketers and other subject matter experts
• Strong attention to detail and commitment to technical accuracy
• Ability to multitask and be a self-starter
• Ability to check all technical material for consistency and accuracy
• Experience managing multiple projects and incorporating feedback from several stakeholders
• Ability to work independently, take ownership of assignments and meet deadlines
• Ability to prioritize and execute tasks in a fast-paced environment

Preferred Requirements

• Experience with cybersecurity, identity and access management, privileged access management, password management or compliance
• Familiarity with content management systems, preferably WordPress

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.