TSIB Claims Manager

TSIB - Risk Services

Austin TX 78731 USA

Minimum Years Experience:

10-20%

Regular

Experienced

Education:

Insurance and Claims

Salaried Exempt

Position Summary
TSIB is seeking an experienced Claims Manager to support complex construction-related claims for Turner Construction the largest commercial contractor in the United States and other key clients across theMidwest- Western Region.
This is a front-line hands-on role responsible for managing a diverse portfolio of construction general liability construction defect builders risk and property damage claims with a strong emphasis on labor law litigation management claim strategy and stakeholder partnership. The role requires sound technical judgment the ability to influence outcomes across carriers and counsel and the credibility to serve as a trusted subject-matter expert to project leadership and Safety teams.
The Claims Manager works closely with the Director of Risk Strategy and serves as a strategic claims partner to Turner Risk Management project teams Safety and insurer partners.
Key Responsibilities
Claims & Litigation Management
Manage a portfolio of complex construction-related claims including:
Construction general liability and bodily injury
Builders risk and property damage
Multi-jurisdictional and layered insurance programs (OCIP/CCIP)
Direct and oversee litigation strategy from inception through resolution including early case assessment defense counsel selection discovery coordination expert strategy motion practice mediation and trial preparation.
Evaluate liability damages coverage and contractual risk transfer to develop defensible outcome-driven resolution strategies.
Oversee high-severity and catastrophic claims through litigation mediation arbitration or settlement.
Carrier Counsel & Client Coordination
Serve as a primary claims liaison between Turner Construction Owner developers insurers TPAs defense counsel and brokers.
Advocate with carriers on reserving coverage positions settlement authority and litigation posture.
Partner with the Regional Director of Claims on defense and coverage counsel selection performance oversight and escalation strategy.
Participate in mediations trials and high-level claim strategy discussions as needed.
Project Safety & Field Partnership
Act as a claims subject-matter expert to Turner project teams project leadership and Safety professionals.
Support incident response investigation strategy and evidence preservation in coordination with field teams.
Provide practical litigation-informed guidance to help reduce exposure and improve claim defensibility on active projects.
Participate in project Safety and operations meetings as a claims and litigation resource.
Strategic & Analytical Responsibilities
Analyze claim trends reserve adequacy and loss drivers across Midwest- Western Region portfolio.
Prepare and present claim summaries litigation assessments and loss analyses to TSIB and client leadership.
Identify opportunities for early resolution cost containment and continuous improvement.
Team Collaboration & Leadership
Serve as a technical resource and mentor to Claims Analysts and Claims Coordinators.
Collaborate across TSIB Claims Risk Safety Legal and Operations teams.
Contribute to the development and refinement of TSIBs claims and litigation management best practices.

• Qualifications & Experience
  Years of construction claims experience gained at a carrier broker TPA owner or large contractor.
  Demonstrated experience managing litigated high-severity construction claims.
  Strong background in litigation oversight defense counsel management and claim strategy development.
  Working knowledge of builders risk construction defect contractual risk transfer and multi-layer insurance programs.
  Proven negotiation analytical and coverage evaluation skills.
  Juris Doctor or prior legal experience welcomed but not required.
  Workers Compensation claim experience welcomed but not required.
  Ability to advise and partner with project executives Safety leaders and senior client stakeholders.
  Highly organized analytical and capable of managing multiple complex matters simultaneously.
  Physical Demands
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit use hands to finger handle or feel objects tools or controls; and reach with hands talk and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision peripheral vision depth perception and the ability to adjust focus. The employee is occasionally required to be mobile and the employee occasionally travels both short and long distances via a variety of conveyances. The employee may occasionally perform work on-site at construction work sites office locations and/or off-site venues. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  Work Environment
  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee regularly works in an office and/or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job the employee may occasionally work at construction work sites where the employee is exposed to moving mechanical parts high precarious places fumes or airborne particles outside weather conditions and risk of electrical shock. The noise in the work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies procedures and applicable laws.

Turner is an Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

VEVRAA Federal Contractor

Required Experience:

Manager