Inbound Sales Representative

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $20/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000a year! Andthat’snot all, enjoy free and discounted Spectrum services likeinternet, TV, and mobile while building a long and rewarding career. Do you enjoy connecting customers with solutions that fit their lifestyles? At Spectrum, you’ll help guide customers to the right combination of cable, internet, home phone and mobile services, ensuring every interaction brings genuine value. Your expertise will directly shape customer satisfaction and drive our team’s success.How You’ll Make an Impact Engage customers by evaluating needs and recommending the best Spectrum products and servicesEducate customers on product features and benefits, promoting bundled solutions for maximum valueConsistently achieve weekly and monthly sales targets by applying effective sales techniquesBuild trust and rapport with new, existing and former customers to encourage long-term loyaltyAddress retention calls and resolve billing inquiries, ensuring customer satisfaction and retentionMaintain up-to-date knowledge of Spectrum campaigns, pricing and product offerings to answer all customer questionsDemonstrate professionalism and courtesy in every interaction, supporting efforts to simplify the purchasing experienceWorking Conditions Office environment with variable hours, including weekends, holidays and split days offWhat You’ll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience +1 year of sales experience, preferably in voice, data or video solutions or 0.5 years of internal billing agent experience with sales success+1 year of customer service or call center experience0.5 years of sales experience or 0.25 years demonstrated sales success at SpectrumSkills Strong understanding of cable communications products including video, data, voice and mobileFamiliarity with billing systemsSkilled in needs analysis, objection handling and closing salesCapable of meeting and exceeding sales goalsEffective verbal, written and interpersonal communication abilitiesProven computer proficiencyAbility to multitask and respond to customer inquiries promptlySound judgment, initiative and ambitionGoal-oriented, determined and self-confident problem solver#LI-JE1 CAM115 2026-87306 CAM115 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.