Project Manager II [Remote]

Job Responsibilities:

• Request Triaging: Respond to stakeholder requests within 30 minutes, providing actionable follow-up within 48 business hours.
• Documentation Maintenance: Continuously update work instructions, guidelines, standards, and policies to reflect best practices.
• Third-Party Risk Assessments: Conduct initial risk analyses of new vendors and offer actionable recommendations to stakeholders.
• Project Doc Ownership: Lead the management, creation, and timely completion of all documentation for assigned projects.
• Develop and refine document templates and decks (using Google Suite Products).
• Facilitate quality and timely input from global Subject Matter Experts (SMEs).
• Archive and systematically organize project documentation in secure repositories.
• Analytical Report Compilation: Aggregate and synthesize information for weekly, monthly, and quarterly reporting on security gaps and solutions.
• Editorial Oversight: Uphold clarity, structure, and precision in all written materials and executive presentations.
• Ensure strong collaborating with SMEs to ensure technical accuracy and clarity in documentation and its intended audience.
• Research & Analysis: Examine technical R&D initiatives to recognize confidentiality and security risks, translating insights into robust recommendations.
• Cross-Team Collaboration: Promote knowledge sharing and operational alignment across teams to foster excellence and innovation.
• Training Content Creation: Develop comprehensive internal learning resources,
• documentation, and training curricula for diverse audiences.
• Meeting Facilitation: Actively support and occasionally lead Business Updates, Roundtables, and Weekly Team Meetings.
• Stakeholder Representation: Serve as a primary interface in cross-functional meetings, capturing and communicating key points, actions, and deliverables.
• Executive Reporting: Prepare and deliver concise, well-structured presentations of project findings and recommendations to senior leadership.
• SOP and Policy Stewardship: Direct routine updates and publication of Standard
• Operating Procedures, Work Instructions, and Best Practices for internal and client-facing groups.
• Resource Upkeep: Manage regular updates and accuracy of all internal standards, guidelines, trackers, and policy documentation.
• Goal Alignment: Collaborate with leadership to define and implement both immediate and long-range objectives for programs and projects.
• KPI & Metric Management: Establish and monitor Key Performance Indicators (KPIs) to ensure program delivery is consistent with strategic goals.

Skills:

• Project management, Content Management, KPI

Education/Experience:

• Technical writing, communication, and presentation skills are important for success in this role.
• Bachelor’s degree required (advanced degree in business management, sciences, history, political science or related discipline highly preferred).
• At least 3 years of experience in project management, technical writing, or an associated field.
• Proven mastery of technical, business, or procedural writing with a portfolio of high-impact deliverables.
• Strong interest and demonstrated aptitude for consumer electronics, technology, and VR/AR/MR ecosystems.
• Experience with customer success management or building relationships in cross-functional, matrixed organizations.
• Comfortable working independently and as part of distributed, multicultural teams.
• Exceptional organization and attention to detail; proven ability to handle competing priorities.
• Familiarity with Reality Labs or similar advanced technology organizations is a plus.
• PMP certification is advantageous but not required.
• Demonstrated ability to oversee multiple concurrent projects and adapt approach to shifting requirements with minimal guidance.