Help Desk Technician
Chesapeake Containment
Entry-Level Help Desk Technician
Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you!
In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues.
Responsibilities for Help Desk Technician
- Respond to user inquiries by phone, email, chat, or in person
- Troubleshoot common hardware and software problems
- Maintain hardware inventory and ensure documentation is up-to-date
- Reset passwords and maintain user accounts (as applicable)
- Research solutions to complex issues and escalate unresolved issues to senior technicians
- Document procedures and solutions using internal systems
- Provide clear and concise instructions to guide users through problem-solving steps
- Maintain a positive and professional demeanor at all times
Qualifications for Help Desk Technician
- Fluent in both English and Spanish is a plus
- Excellent communication and interpersonal skills
- Strong customer service skills with a focus on user satisfaction
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- A working knowledge of computer hardware and software is a plus
- Ability to work independently and as part of a team
- Willingness and ability to obtain CompTIA A+ Certification within a year
- Ability to learn quickly and adapt to new technologies
Benefits for Help Desk Technician
- Competitive salary and benefits package
- Opportunity to learn and grow in a fast-paced environment
- Gain valuable experience in the IT field
- Be part of a supportive and collaborative team
- Health, dental and vision insurance available
- 401k with employer match
- Paid Time Off
We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply!
Please submit your resume and cover letter to View email address on click.appcast.io.
PIf20519c4a337-26289-41026437
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Help Desk Technician in Shelby, NC vacancy
- Sofidel America is seeking an IT Support Specialist to join our local team. This role provides front-line technical support to our corporate office and manufacturing plants. We are looking for a dependable, service-oriented professional who is interested in long-term growth...SuggestedWork at officeLocal area
- ...Your Average Tech Job Are you a hands‑on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks – one day you...SuggestedHourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Shelby, NC1 day ago $20 - $25 per hour
...clients through innovative techniques, superior craftsmanship, and unparalleled customer service. Position Summary : The Field Technician is a versatile role focused on handling, delivering, and managing building materials, as well as ensuring quality control (QC)...SuggestedHourly payLocal areaDay shiftProFormance Roofing
Shelby, NC3 days ago$48.06k - $61.32k
...coordinating weekly department meetings and weekly updates for management. Operates a variety of office equipment/software including copiers, desk phones, cell phones, digital faxing, and computers. Responsible for inventory and requisition of various supplies and materials, as...SuggestedWork at officeLocal areaFlexible hoursWeekend workAfternoon shift- ...Mills Auto Group Mills Auto Group is looking for certified technicians to join our team. If you are tired of where you work and want to... ...Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community. Nissan WilliamsburgSuggestedWork at office
$19 per hour
...COMMERCIAL PEST CONTROL SERVICE TECHNICIAN Pest control is our passion. We love what we do, so we do it with care and a commitment... ...health benefits. We have a nice working environment, friendly and helpful coworkers, and state-of-the-art technology to support you. Yes...Hourly payImmediate startFlexible hoursA-1 Termite and Pest Control, Inc.
Shelby, NC20 hours ago$750 per week
...ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role...Part timeCasual workRemote workFlexible hoursAFG
Shelby, NC20 hours ago- ...expertise will directly impact our business by upholding the highest safety standards, fostering a culture of safety awareness, and helping us maintain our industry‑leading position. Join us and be a part of a dynamic team dedicated to excellence in the construction...Full timeFor contractorsLocal area
United Utility
Shelby, NC2 days ago $38.2 - $57.3 per hour
Atrium Health Cabarrus - Cardiac Cath Lab is hiring a Cardiovascular/Electrophysiology Specialist III. This full-time position offers 4 - 10 hour shifts, Monday through Friday, with no required on-call. Compensation ranges from $38.20 to $57.30 per hour, plus a sign-on...Hourly payFull timeRelocation packageMonday to FridayShift workAtrium Health
Shelby, NC20 hours ago- Job Description Job Description Mavis Tires & Brakes at Discount Prices - Automotive MechanicsPut your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Mechanics to join Team Mavis at one of our state-of-the...Weekly payFull timeImmediate start
Mavis Tire Supply
Shelby, NC26 days ago - ...recognized and rewarded accordingly. Flexibility: We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively. Technology: Work with state-of-the-art tools and technologies...Local areaImmediate startVisa sponsorshipWork visaFlexible hoursWeekend workAfternoon shift
$18 - $20 per hour
...your city every day from a bird’s eye view? Our Lamar office in Lenoir, North Carolina, is now hiring a new Operations crew member to help us bring outdoor advertising campaigns to life for brands in Lenoir, NC, and surrounding areas This job is action-packed, and we...Hourly payFull timeTemporary workWork at officeLocal areaImmediate startFlexible hoursShift workNight shiftLamar Advertising Company
Shelby, NC12 days ago- ...work Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator Install, remove,... ...work for us At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere...Part timeWork experience placementSeasonal workWork at officeRelocationFlexible hours
H&R Block
Kings Mountain, NC1 day ago - ...Shop Technician Strickland Brothers 10 Minute Oil Change Join a thriving team where your growth is our priority! At our company... ...for added peace of mind ~401(k) retirement savings plan to help you build your future ~ Paid time off in compliance with state...Hourly payWeekly payFull timeTemporary work
Strickland Brothers
Shelby, NC3 days ago - ...reimbursement program Your responsibilities: Meet with clients over Zoom or by phone Present benefit and protection options Help secure families' financial futures Close sales and earn performance-based pay and bonuses We find that coachable...Remote work
Globe Life
Shelby, NC20 hours ago - ...HARDY INDUSTRIES is looking for skilled technicians for I.T. and Telecom support roles in Shelby, NC. The job involves a variety of tasks such as OS installations, structured cabling, and troubleshooting hardware and software. Candidates should have at least one year of...Hourly pay
Hardy Industries Inc
Shelby, NC20 hours ago $50k - $59k
...your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our...Mattress Firm
Shelby, NC20 hours ago$17 per hour
...WITH POSSIBLE FULL-TIME YEAR-ROUND EMPLOYMENT If you enjoy being outdoors, doing physical work, and helping others, consider our Mosquito Control Service Technician opportunity. A-1 Pest Control is a successful family-owned, career-oriented service company. We seek a...Hourly payFull timeTemporary workImmediate startA-1 Termite and Pest Control, Inc.
Lawndale, NC20 hours ago- ...Residential Maintenance Technicians Needed We have several opportunities open for residential maintenance technicians. We are looking for applicants who have a knack for hands-on work and great handyman skills. If you are a quick learner, can take direction, and have...Weekly payFor contractors
NatProPresREO
Shelby, NC20 hours ago - ...assigned duties. Fabricate parts and equipment as needed such as mounts, brackets, and shields; operate welding and cutting equipment. Help train staff in work techniques, the use of equipment and safety programs. Maintain plant facilities and equipment in good working...Full timeFor contractors
Asia Business Group, Inc.
Shelby, NC1 day ago $25 - $35 per hour
...Maintenance Technician We are looking for a skilled and dedicated Maintenance Technician to support our client’s manufacturing operations by ensuring the reliability and efficiency of their automated and conventional machinery. This role is responsible for maintaining...Hourly payFull timeSummer workRelocationShift workNight shiftDay shiftAtWork!
Patterson Springs, NC2 days ago$32.8 - $36.3 per hour
...Battery Changer, Custodial, Licensed Electricians, Maintenance Technicians providing repairs and proactive maintenance on facility equipment... ...Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better...Hourly payMinimum wageFull timeTemporary workPart timeShift workWeekday workWalmart
Shelby, NC3 days ago- ...government guidelines. Other duties as assigned by manager. SUPERVISION : ~ N/A RELATIONSHIPS Internal: All Fleet Technicians, Drivers, Coordinators and Manager External: Dealer Service Managers WORK ENVIRONMENT ~ Onsite : The associate in...Work at officeShift work
US Foods, Inc.
Shelby, NC20 hours ago - Sales Consultant The Sales Consultant is responsible for delivering exceptional customer service while driving sales performance through consultative selling, relationship building, and proactive business development. Deliver exceptional customer experiences by engaging...Local areaFlexible hoursAfternoon shift
- Sales Representative Katie Hallberg - State Farm Agency, located in Shelby, NC has an immediate opening for a full-time Sales Representative. Insurance experience is not required as we will train the right person. If you are a motivated self-starter who thrives in...Base plus commissionFull timeFor contractorsImmediate start
- What You Will Be Doing As a full-time Victra Retail Sales Consultant, you'll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate...Full timeNight shiftWeekend workAfternoon shift
- NEW Medical Technologist/MLT opening in the Charlotte, North Carolina area for permanent, direct hire! This client is actively interviewing! Job Details: -Full time, permanent MT/MLT opening -Full, comprehensive benefits package (PTO, health insurance, life...Permanent employmentFull timeRelocation packageAll shifts
K.A. Recruiting
Shelby, NC2 days ago $29 - $36 per hour
...and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policyHourly payLocal areaImmediate startFlexible hoursShift workJobot
Shelby, NC2 days ago- ...Atrium Health Cleveland - Lab is hiring for a full-time Medical Laboratory Technician. The role requires working a 7-on 7-off schedule with 10-hour shifts, beginning on Wednesday and ending the following Tuesday, and includes a sign-on bonus eligibility based on eligibility...Full timeRelocation packageShift work
Atrium Health
Shelby, NC20 hours ago - ...Part-time Maintenance Technician The Part-time Maintenance Technician will work under the supervision of Director of Facilities. The position requires knowledge of and compliance with all state and local codes. Be familiar with general maintenance duties and equipment...Part timeLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Technician. Be the first to apply!
Related searches