System Administrator - Intune

*NOT OPEN TO C2C OR W2 REFERRALS AT THIS TIME*

Position: Systems Administrator

Location: Indianapolis, IN

Public Trust (OR willing to obtain, MUST be a U.S. Citizen)

Overview:

This is not a traditional, siloed service desk role. We are actively seeking a candidate who is well-versed in troubleshooting and resolving issues within Microsoft Intune-managed environments, while also operating effectively across desktop support, endpoint management, security compliance, and network-related challenges. You will be expected to move fluidly across technical domains. This means owning problems end-to-end rather than handing them off—while balancing user experience, security requirements, and operational efficiency. This role is in support of a secure and enterprise scale environment with federally regulated compliance requirements.

We are specifically looking for someone who can:

• Troubleshoot and resolve Intune-related issues, including device configuration, policy application, compliance failures, and software deployment

• Provide hands-on desktop support in an enterprise environment, including OS, hardware, and user-facing issues

• Diagnose and address network connectivity issues (e.g., access restrictions, firewall rules, DNS, VPN, IP/Port/URL filtering)

• Navigate and resolve security and compliance-related challenges, including endpoint hardening, policy enforcement, and audit readiness

• Operate effectively across multiple functions—including endpoint management, support, security, and asset management—without reliance on rigid team boundaries

Required Qualifications

• Bachelor’s degree in information systems or relevant field and 3+ years practical experience in the field

• Ability to obtain public trust clearance

• Ability to self-manage work tasks using M365 based tools

• Demonstrated and proven ability to independently resolve issues, improve day-to-day operations with self-driven initiatives, and operate with a growth mindset

• Hands-on experience administering or operating network access controls in the form of IP:Port or URL based filters

• Practical experience managing enterprise desktops within a Microsoft Intune managed environment

• Hands-on experience troubleshooting and administering Windows operating systems in an enterprise environment – ideally including peripheral device management, asset management, and VOIP operations

• Understanding and practical exposure with regulatory controls, baselines, and security policies within an Azure Entra and Intune based environment with enterprise desktops and endpoints (CIS benchmarks, STIG, etc)

• Located near Indianapolis, IN and willingness to be on-site in support of the mission